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Beaman Toyota

Nashville, TN

2.7
341 Reviews
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343 Harding Place

Nashville, TN

37211

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Showing 341 reviews

October 19, 2020

I always receive great service whether buying a new car or getting service on my current car. They make you feel like you’re one of the family. More

by nick15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie, James Stephens, Bo Bowling
Oct 22, 2020 -

Beaman Toyota responded

Thank you for taking the time to leave us your comments! Our entire staff is committed to providing the best experience to our customers. We look forward to seeing you again!

October 06, 2020

We had bought a used Camry. From an individual. Took it over and had these guys check it out. We are very impressed with their customer relations and not taking advantage of us. Nice to know there a More

by Pdale311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie, James Stephens, Bo Bowling
Oct 07, 2020 -

Beaman Toyota responded

Thank you for taking the time to leave us a review! We pride ourselves on being transparent and honest. We are pleased to hear that this was your experience with us. Come back and see us anytime!

September 20, 2020

Glen and Will were awesome to work with. I had been looking for a while and found a used Suburban on your website. Contacted Glen about it and worked everything out. Will contacted me to finalize eve More

by bhosier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Taylor, Glen Novitsky
Sep 21, 2020 -

Beaman Toyota responded

Thank you for the 5 star review! We appreciate you highlighting the great job that Will and Glen do. Congratulations on your new truck!

September 19, 2020

I brought my Toyota in for an exterior detail and wax. I had an appointment for 9:30 am. I waited 4 1/2 hours for it. Then was charged over two hundred dollars. I was quoted $40 an hour. They stated they wo More

by Rsharp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Tashie
Sep 21, 2020 -

Beaman Toyota responded

Dr. Sharpe, thank you for taking the time to leave us a review. We are sorry that your experience with us was not what you expected. We did refund the amount to match what you were originally quoted, and offered to re-detail the vehicle at your convenience. We regret that you had a negative experience, and will use this as an opportunity to improve.

Sep 24, 2020 -

Rsharp1 responded

First of all my name does not have an e on it. After the way I was treated no one would ever want to come back in there. I just want my money returned because I received no service at all. The owner didn't have the curiosity to respond to my email. It was a blantant misrepresentation and fraud upon a customer being me. I asked my bank to proceed as a fraudulent transaction and have given the matter to my attorney to collect the money still owed me. They will wind up losing more than if they had refunded the money back to me. See you in court.

September 16, 2020

Excellent service and polite, competent service adviser, Gallien. Adviser listened and answered my questions. Explained what next service would be. The survey needn’t be this long. :) More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Gallien, Tyler Tashie
Sep 17, 2020 -

Beaman Toyota responded

Bonnie, thank you for taking the time to leave us a review! We appreciate your remarks about Sterling and the great job that he does. We look forward to your next visit!

September 11, 2020

First time I have ever used pick up and deliver my car for service. Being 74 years old this was a great experience. Beaman has been a trusted friend of mine since 1990. Always friendly and work done right More

by temerson1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
Sep 14, 2020 -

Beaman Toyota responded

Thank you for the 5 star rating! We are happy to hear that the pick up and delivery service were so helpful to you. We appreciate you being a Beaman customer since 1990! We look forward to working with you again in the future!

September 10, 2020

Beaman is a first class dealership on all levels. Professional, friendly and very customer focused. I would highly recommend buying a car from them. gb More

by gtbyrds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will, Tyler Tashie
Sep 14, 2020 -

Beaman Toyota responded

Wow! Thank you for the kind words. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 09, 2020

Made me wait for my car for 4 hours just to tell me they didnt had the parts in stock and still got change $120 More

by Diegoalvarado600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary, Tyler Tashie
Sep 14, 2020 -

Beaman Toyota responded

Thank you for taking the time to leave us your feedback. We are sorry to hear that your experience was not up to our standards. The $120 charge was for the diagnosis that was performed. I am sorry that we did not have your part in stock. Please give me a call at 615-251-8495 so we can resolve this issue. I look forward to working through this with you!

September 09, 2020

Convenient. Loved the drop off &the Lyft ride to work. Improvements would be a receipt for work completed & call to phone number given at checkin More

by J_wires
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 14, 2020 -

Beaman Toyota responded

Thank you! We are so happy to hear that the Lyft service was so helpful to you. We are committed to providing the best service experience to our customers. We look forward to serving you again!

September 01, 2020

I brought my aunt's van in to address a recall issue and oil change. Everyone was very courteous and helpful. Dipesh greeted me when I got there and made the check in process quick and easy then he schedule More

by JMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dipesh- 5 stars
Sep 03, 2020 -

Beaman Toyota responded

Thank you so much for the excellent review! We are happy to hear that Dipesh helped to make your visit such a pleasant one. We value your business and we look forward to serving you again!

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