Beaty Chevrolet

I was very impressed with the Beaty Dealership. Service was very prompt The customer service was excellent. Service was very prompt The customer service was excellent. More

Very nice and employees were very helpful. .The customer service by.Corey was exceptional. He was concerned about making me happy .The customer service by.Corey was exceptional. He was concerned about making me happy More

Outstanding Service Department - I have been getting my vehicles serviced at Beaty Chevrolet for the past 3 years and have been consistently pleased with the work performed and the people that get it done. vehicles serviced at Beaty Chevrolet for the past 3 years and have been consistently pleased with the work performed and the people that get it done. I especially appreciate Allen Surgenor (Service Manager) and Scott Atkinson (Service Advisor) for their energy, helpfulness, accessibility, and service acumen. More

Dealership service is good, but corporate Chevy customer service is infuriating. My truck is 1 year old and has been to the dealership for a different problem 3 times in the last month, twice on a rollback service is infuriating. My truck is 1 year old and has been to the dealership for a different problem 3 times in the last month, twice on a rollback tow truck because it would not drive. Since it is under warranty they issued me a rental and paid for it, however corporate Chevy now requires the rental to be a GM vehicle. There are very few GM rentals that are available, and they are all small and not comparable to what I regularly drive. Corporate is the only level that can approve a non-GM vehicle to be issued and paid for (the dealership cannot) and corporate customer service is not helping me out. The rental lot is FULL of other brand vehicles big enough for my family, but I am in a vehicle that will not fit my family because it's the only GM available in the fleet. It should be simple for them to approve a comparable vehicle that will fit my family but corporate customer service is being stubborn. I understand the idea behind wanting me to drive a GM rental so I don't fall in love with a different vehicle, but I am so inconvenienced and furious at Corporate Chevy customer service at this point I will never buy another Chevy. This decision is not even related to how many problems I've had with my brand new vehicle. I have been struggling to find a friend to help me take my family places for weeks and this is unreasonable. Either fix my vehicle or give me an appropriately sized rental regardless of the make of that rental. This corporate decision makes no sense and has turned me off to Chevy for life. More

Absolute worst service center I’ve ever experienced. I bought a 2021 Chevy Colorado from Beaty Chevy. Purchasing experience was fine. They sold me on the included oil change package with the purchase. T I bought a 2021 Chevy Colorado from Beaty Chevy. Purchasing experience was fine. They sold me on the included oil change package with the purchase. The only thing they didn’t tell me was that it is nearly impossible to get oil changes there. Often times they will be booked out several weeks. When I could finally get an appointment it always took several hours at minimum for them to change the oil. One time the oil was changed (which again took 4 hours). They never called me to tell me it was done. When I went back on my own, I found out it was done, got my keys from them, and left. 2 hours later they called me to alert me that my truck, which is now parked in my garage, has been finished. Aside from the terrible oil change experiences, my recent attempt at getting my truck serviced was awful. My check engine light had come on and my fan was running long after I turned the car off. I called the service department multiple times, on multiple days, and left multiple voicemails. I never received a call back. Finally, I found a way through the app to book an appointment. They were booked out 2 weeks, but I still made the appointment. When I showed up 20 minutes before my scheduled appointment, they told me it would be weeks before they would be able to work on my truck. I then asked if I could find out at least what was wrong with it. They told me if I paid them $150 they could take it to the back and “get to it at some point”. I asked if they had an estimate how long that would take. The gentleman then looked at his watch and then at me and said “well is 3 o’clock now and we leave at 5:30 so sometime in that range”. Unbelievably awful experience. I would never recommend them to my worst enemy for service. I will never be back to them, and I would never buy a car or truck from them in the future. I hope this serves as a fair warning for anyone who is looking to buy a Chevy or use Beaty for their service. More

Their service department CANNOT work on all yout GM needs, when a part is discontinued like a brake proportioning valve for my van they IMMEDIATELY give up never seeming to realize there's a WORLD OF C needs, when a part is discontinued like a brake proportioning valve for my van they IMMEDIATELY give up never seeming to realize there's a WORLD OF CUSTOM PARTS FOR BRAKES USED ON TENS OF THOUSANDS OF CUSTOM CARS AROUND THE WORLD to turn to OR maybe put 2 and 2 together to realize a 3/4 ton truck shares the SAME parts as a 3/4 van and are INTERCHANGEABLE and they just leave you hanging to figure it out yourself all the while they wave the flag of surrender saying "oh we can't do that it's a liability issue..." what the actual F!!!! Putting brake components of ANY KIND IS A LIABILITY ISSUE!!!!!!! And you get a bunch of "oh we're so sorry...." lip service-no your not sorry......your INEPT!!!! The dealer is supposed to be THE place you can turn to no matter WHAT and get something fixed....NOT at Beaty. GO SOMEWHERE ELSE THEY SUCK!!!!! More

The worst and most unprofessional service I’ve ever experienced. We bought a used but newer, 2020 vehicle, two months prior and bought the extended bumper to bumper warranty. The car started misfiring experienced. We bought a used but newer, 2020 vehicle, two months prior and bought the extended bumper to bumper warranty. The car started misfiring and turns out it was coil pack and spark plug. Then I was told the warranty doesn’t cover everything. They said to fix everything it would be almost $500. Two weeks later and multiple phone calls we were told we have an unreliable technician and we requested another technician only to be told no they don’t switch technicians once they diagnose the problem and we’re just stuck with him. So we’re just S.O.L. basically while we wait for them to find 30 min to put the new parts on. Had I known this I would have done this myself but they led me to believe 1. Everything was covered under warranty and 2. They asked us to allow them the opportunity to do any service to the vehicle upon purchasing it because they have the best service around. Definitely not the case. I will never buy a vehicle from them again, I wouldn’t even buy a headlight bulb from them after this experience. More

Jake was a very rude salesman. He didn't seem to have much knowledge of the cars on the lot. He needs to work on his customer service if he plans to sell a car. He didn't seem to have much knowledge of the cars on the lot. He needs to work on his customer service if he plans to sell a car. More

My husband and I worked with Roger trying to find a used truck for my husband. He worked very diligently and tried his best to find something my husband loved! The only negative we can say is that the finan truck for my husband. He worked very diligently and tried his best to find something my husband loved! The only negative we can say is that the finance department was not able to get us approved in a payment range that we needed, so we ended up purchasing a truck from another dealer the same day (with the same credit union that would not meet the same terms at Beaty). Roger is great !!! More