Beau Townsend Ford

Every interaction with your dealership has been a great experience. Mark has the patience of a saint. From your website, I narrowed my choice down to 12 cars. Then I left my list at the office. He took me experience. Mark has the patience of a saint. From your website, I narrowed my choice down to 12 cars. Then I left my list at the office. He took me thru each version the S-SE-SEL and Sport until I narrowed it down to 3. Test drove the likely candidate, and then changed my mind again. He made me feel as though my purchase was all that mattered, and no matter how long it took, we would get thru it. He didn't try to pressure me into one or the other, he really listened to what what important to me. The end result is that I have a car I absolutely love. I bought a used car from him about a year ago, so I have also dealt with your service department. I must add that they have the same high standard of customer service. Everyone, even the finance department, was outstanding. Any employee I passed, always smiled and spoke, and made sure I was being helped. I would recommend (and I already have) to anyone and everyone. I always say that your entire dealership is *exceptional*. I'll be back to buy again, I can say that with certainty. More

We were greeted upon entering Beau Townsend Ford immediately. My husband had e-mailed the dealership earlier and had gotten a response from a representative. That salesman was called away, so we d immediately. My husband had e-mailed the dealership earlier and had gotten a response from a representative. That salesman was called away, so we dealt with Johnny. After returning from a test-drive, Johnny went over the sales information with us. He was friendly, but not high pressuring. He went over pricing,trade-in,car functions with us...he even put my phone in the sync. system. Kevin Berger went over the financing and warranty information. He,too, was friendly and non-pressuring. We were treated with respect and friendliness by others as we waited for the car to be readied for our car to be ready to bring home. They wanted to make sure that we had been helped. The price was good and they gave us an additional $1000 on the trade-in from the original offer. We were treated well; we do have a 2012 red Ford Escape sitting in our driveway. Thank you. Helen Miller More

THE PEOPLE OF BEAU TOWNSEND TOOK THE TIME TO EXPLORE SEVERAL DIFFERENT SCENARIO'S, EXPLORING THE COSTS, FINANCING RATES, PAYMENTS OF DIFFERENT VEHICLES, MAKING SURE I UNDERSTOOD ALL THE DETAILS, AND DI SEVERAL DIFFERENT SCENARIO'S, EXPLORING THE COSTS, FINANCING RATES, PAYMENTS OF DIFFERENT VEHICLES, MAKING SURE I UNDERSTOOD ALL THE DETAILS, AND DIALING IN THE FOCUS ON THE BEST CIRCUMSTANCES FOR ME NOW, AND ALSO PROJECTING DOWN THE ROAD TO INSURE I HAD A VEHICLE THAT I COULD NOT JUST LIVE WITH, BUT BE VERY HAPPY OWNING. WHAT A TEAM OF PROFESSIONALS! BEAU TOWNSEND TRULY KNOWS HOW TO MAKE A PERSON, A CUSTOMER FOR LIFE! More

Very pleasant experience. Mike was very informative about details of the car. I wish we could have gotten it a little cheaper, but I am very happy with it. about details of the car. I wish we could have gotten it a little cheaper, but I am very happy with it. More

very polite and he working hard with use and other customer but still had a smile on his face. easy to talk to and worked well with people customer but still had a smile on his face. easy to talk to and worked well with people More

Justin rash was an awsome guy and a great ford representative he was straight forward and help me to get a great car at a great price. representative he was straight forward and help me to get a great car at a great price. More

We stopped by on Tuesday and talked to Mark and told him we would return Thursday which we did. He was 100% helpful, pleasant, and accommodating to all requests and questions we had. We chose a 2013 Ford we would return Thursday which we did. He was 100% helpful, pleasant, and accommodating to all requests and questions we had. We chose a 2013 Ford Escape which later found out was sold in a fleet. We then took a 2012 off the showroom floor and we are quite pleased. I have already recommended Mark to my sister who is casually looking at an Escape in the near future. His 20 years experience serves him and his customers well. No pressure sales and that is what makes him a winning salesman. More

We had a great experience from the moment we stepped onto the lot our needs were meant. Justin did a great job of getting us what we wanted and getting us into the price range we were hoping for. I would rec the lot our needs were meant. Justin did a great job of getting us what we wanted and getting us into the price range we were hoping for. I would recommend this dealership to my friends. More

Pleased with purchase, but disappointed with offer for trade-in. We felt that the condition of and mileage on our trade-in was not reflected in your offer. trade-in. We felt that the condition of and mileage on our trade-in was not reflected in your offer. More

I went to look at the new 2013 Escapes. I had seen the 20913 at the car Show in Dayton. They only had two 2013 Escapes on the lot so he ordered ours. I wanted red and they didn't have one. He went over ev 20913 at the car Show in Dayton. They only had two 2013 Escapes on the lot so he ordered ours. I wanted red and they didn't have one. He went over everything on ordereing and what we wanted. When we picked it up he went over everything on the Escape. When we were ready to leave he told me to call about any questions that I had. I also brought at Beau Townsend because they have an excellent maintance shop. They also are close to where we live. Mike looked for all the rebates offered and as a result we got 1` $1700 off the total price. Mary Olt More