Beau Townsend Ford

I want to first tell you about my experience at my local dealer. I went to my local dealer first where I found their lack of new car inventory disappointing. I really wanted to test drive a Fusion Hybrid dealer. I went to my local dealer first where I found their lack of new car inventory disappointing. I really wanted to test drive a Fusion Hybrid but they didn't have anything to drive I asked them several questions and since they didn't have what I wanted they tried to fit me in to what they had on their lot. I found that irritating and frustrating. Beau Townsend experience, I then called Beau Townsend where I talked to Justin Jacobs on the phone and he invited me in to see the cars and get some answers on the hybrid technology. Upon my arrival at Beau I was blown away at the friendliness of the staff, I met with Justin where I found him very pleasant to work with and answered my questions regarding the Ford Fusion Hybrid. Since my wife was at home in Troy, with our newborn. Justin let me test drive 2 cars a fusion 1.6L and a fusion hybrid. I drove each home that late afternoon to let her see them and drive them around the block. After driving the hybrid it was clear that was our choice. After taking it back I went home to discuss things with my wife, I went back the next day even though Justin was very busy I chose to wait because I didn't really make an appointment with him anyways. He offered if I would like to drive it again while I waited. Bottom line I could go on and on but I felt that Beau Townsend not only wanted my business they also wanted to get me in the right car based on my needs and wants. Awsome staff and awsome knowledge! More

it was great people were nice,and we bought there before and was very please. you had good info,and good sale people were very helpful you going a great job. and was very please. you had good info,and good sale people were very helpful you going a great job. More

The experience was so great because of Justin Jacobs and Chris York. It is always great with Justin! He is why we come back to Beau Townsend every time we need a new vehicle. He LISTENS to our needs, he kno Chris York. It is always great with Justin! He is why we come back to Beau Townsend every time we need a new vehicle. He LISTENS to our needs, he knows what we want, he knows our budget and he makes it happen...every single time!!! Justin doesn't pressure us, he lets us choose what we want, instead of choosing for us, and then once we have chosen a vehicle he works so hard to make it happen...and it happens every single time! And a big heads up to Chris York too...can't forget about him...he makes signing all those papers painless!!! He is very knowledgeable, caring and helpful. Chris explained every thing and answered every question we had...he made us feel very comfortable and at ease! We love Ford vehicles, we love how we are treated...we feel like family and we will always come back! Thanks Justin, thanks Chris and thanks Beau Townsend Ford!! More

Arash went above and beyond finding the right vehicle to put us in. Very satisfied. He was relentless in getting us the best deal possible. put us in. Very satisfied. He was relentless in getting us the best deal possible. More

It got this rating because we did receive the attention, the personal service and knowledgeable staff I would expect upon entering this dealership. I also did have very good recommendations from some acqua the personal service and knowledgeable staff I would expect upon entering this dealership. I also did have very good recommendations from some acquaintances of mine. Cindy was knowledgeable in the vehicles, the selected offers in place at the time of purchase for incentives, descounts and the zero percent finance arrangement. Mike in Finance was very knowledgeable and cordial in his explanations of the documents and extended plan offers at time of closing and also very patient. I salute the detail guys as the truck was asthetically very correct, and I thank them all. More

I had an awesome experience at Beau Townsend Ford! My sales representative Paul Riedel help me find and understand everything about my new F 150 Ford. I am very happy! sales representative Paul Riedel help me find and understand everything about my new F 150 Ford. I am very happy! More

I just had my best experience purchasing a car at Beau Townsend Ford. The staff was very professional and straightforward, with no unwanted pressure. I want to especially thank Justin Rash for being extre Townsend Ford. The staff was very professional and straightforward, with no unwanted pressure. I want to especially thank Justin Rash for being extremely helpful and curteous. He was exceptionally well informed about options and features. More

The most pleasant auto sales experience we have ever had when purchasing a new vehicle. Very knowlegible salesman and finance person. Everyone answered all our questions and we knew they knew what they we when purchasing a new vehicle. Very knowlegible salesman and finance person. Everyone answered all our questions and we knew they knew what they were talking about. More

Arash Khatibloo is a top notch Salesman. He has a nice approach to selling and is very knowledgeable on the vehicle options. This is our second vehicle we have purchased from Arash (and Beau Townsend). approach to selling and is very knowledgeable on the vehicle options. This is our second vehicle we have purchased from Arash (and Beau Townsend). In addition to working with Arash we were also assisted by Donovan Lowe and Justin Rash and they too were very courteous and professional. I was very impressed in how they all worked as a team. Our overall buying experience from Beau Townsend has been exceptional and we will certainly share this with our friends and family. Sincerely, David and Angela Poore More

everyone that I delt with during my purchase was first class and very friendly to deal with I was very please with the outcome of the sale. class and very friendly to deal with I was very please with the outcome of the sale. More