Beau Townsend Ford

Service Dept Disrespected my car! Scratched My NEW HUB CAPS Scratched my new hub caps all up! Now they look like crap! Got oil on my car and new floor mats and also when I went in to order paint for my car I no Scratched my new hub caps all up! Now they look like crap! Got oil on my car and new floor mats and also when I went in to order paint for my car I noticed one had been out same color as my car been opened! Now when I went wash my car long and behold someone scratched the crap out my door Handel! Touched it all up! Had not had the car a week had go to shop for repair transmission! Not HAPPY ! My first car that I had before this one got taken to chuck Interstate Ford My Car Came Out No Marks No Grease And they took very good care of my car! This was a RUSH JOB! More

2015 Mustang The Beau Townsend team was able to put me into my dream car. They had the car with options i wanted and got me a great deal on financing. The Beau Townsend team was able to put me into my dream car. They had the car with options i wanted and got me a great deal on financing. More

Treated like Family! We have been satisfied customers for over 15 years. We've purchased 2 new and one used vehicle from them. In this time period we've had all of our ser We have been satisfied customers for over 15 years. We've purchased 2 new and one used vehicle from them. In this time period we've had all of our service done by BT. In addition to having NO complaints, they have always gone above and beyond for us. They get the work done in a timely fashion and get it right the first time. Everyone we've come in contact with has been fair, friendly, compassionate and professional. They treat us like family. Bobbie Sparks was the Service Rep who took care of our needs for many years. Now that he has moved on to Service Manager, Mike Taylor takes care of us. Ron Burton and Mike Condron handled our last purchase, the process was fast and pleasant. We would never consider going anywhere else to purchase or service our vehicles. More

Excellent My experience was excellent, particularly given that my wife and I went from contemplation of getting a new car to actual purchase in less than 8 hour My experience was excellent, particularly given that my wife and I went from contemplation of getting a new car to actual purchase in less than 8 hours. We decided we needed a new car, I looked on line for the Lincoln that had the features I wanted, I came home to show my wife, and she called to learn that the car was available, and we got up there. Everyone was very pleasant, not pressured, and very knowledgeable. There were other folks we interacted with besides those checked below, but I don't remember their names. More

No problems! I think this dealership is honest. Everyone there is personable, attentive and seem to be knowledgeable of the products. I do not think they were ve I think this dealership is honest. Everyone there is personable, attentive and seem to be knowledgeable of the products. I do not think they were very interested in helping me find the Lincoln XLT that I wanted to see. More

Excellent service Best dealership around! Great customer service. This dealership strives for excellence and they are there! Would never go anywhere else. Great employe Best dealership around! Great customer service. This dealership strives for excellence and they are there! Would never go anywhere else. Great employees, great service, great place More

The Best Dealer in Southern Ohio Beau Townsend Ford continues to set the standard for service and experience when buying a new vehicle. We look around before we buy and always end up Beau Townsend Ford continues to set the standard for service and experience when buying a new vehicle. We look around before we buy and always end up back at Beau Townsend. Jamie Spencer and Tim Peffley know more about Ford Trucks than all the others combined. There selection and pricing is always the best and we get great service from start to finish. More

New truck sales We purchased 2 new Ford 150 trucks. We continually return to this dealership because of Justin Jacobs in sales. Fast, honest approach to sales. Great We purchased 2 new Ford 150 trucks. We continually return to this dealership because of Justin Jacobs in sales. Fast, honest approach to sales. Great selection on the lot. More

they love taking advantage of people took my truck up there to get transmission checked out . they said it's ok they believe it's the coil . they said to get it fixed I would be looking a took my truck up there to get transmission checked out . they said it's ok they believe it's the coil . they said to get it fixed I would be looking at $300 + to fix it. calling around other places that said they would do it for average of 100 - 200. when I called beau back they said that price that beau gave me did not include labor so within a hour there priced jumped higher. what's funny is there commercial say's we care bout the customer's. they should change it to we care about the wallet .have you ever noticed that the Facebook for beau has never had any bad reviews but yet the sites they cant control do have bad reviews . maybe if they would allow honesty to be said then maybe they would be bit more trusted . More

New Explorer Experience After shopping online and discovering that Beau Townsend Ford had the item we wanted to look at we went to the dealership to check it out. With my si After shopping online and discovering that Beau Townsend Ford had the item we wanted to look at we went to the dealership to check it out. With my sister and my daughter both owning 2015 Explorers and my brother owning a 2015 Edge I pretty much knew what we wanted. My wife and I walked into the showroom and the first person to ask if they could help was Cindy Townsend Wood. I indicated we wanted to look at a Bronze Fire Explorer Limited. With Cindy's help, two hours later we drove home with our new Explorer Limited. The overall experience was excellent. The purchase process with Ken Emrick was quick and Cindy's tour of the facility was informative and appreciated. The last purchase we made from Beau Townsend was in 1995 buying a new Aerostar Conversion Van which we drove for 12 years and 240,000 miles. Our experience then was excellent and we're looking forward to the same with this purchase. More