Beau Townsend Ford

Excellent My experience was excellent, particularly given that my wife and I went from contemplation of getting a new car to actual purchase in less than 8 hour My experience was excellent, particularly given that my wife and I went from contemplation of getting a new car to actual purchase in less than 8 hours. We decided we needed a new car, I looked on line for the Lincoln that had the features I wanted, I came home to show my wife, and she called to learn that the car was available, and we got up there. Everyone was very pleasant, not pressured, and very knowledgeable. There were other folks we interacted with besides those checked below, but I don't remember their names. More

No problems! I think this dealership is honest. Everyone there is personable, attentive and seem to be knowledgeable of the products. I do not think they were ve I think this dealership is honest. Everyone there is personable, attentive and seem to be knowledgeable of the products. I do not think they were very interested in helping me find the Lincoln XLT that I wanted to see. More

Excellent service Best dealership around! Great customer service. This dealership strives for excellence and they are there! Would never go anywhere else. Great employe Best dealership around! Great customer service. This dealership strives for excellence and they are there! Would never go anywhere else. Great employees, great service, great place More

New truck sales We purchased 2 new Ford 150 trucks. We continually return to this dealership because of Justin Jacobs in sales. Fast, honest approach to sales. Great We purchased 2 new Ford 150 trucks. We continually return to this dealership because of Justin Jacobs in sales. Fast, honest approach to sales. Great selection on the lot. More

The Best Dealer in Southern Ohio Beau Townsend Ford continues to set the standard for service and experience when buying a new vehicle. We look around before we buy and always end up Beau Townsend Ford continues to set the standard for service and experience when buying a new vehicle. We look around before we buy and always end up back at Beau Townsend. Jamie Spencer and Tim Peffley know more about Ford Trucks than all the others combined. There selection and pricing is always the best and we get great service from start to finish. More

they love taking advantage of people took my truck up there to get transmission checked out . they said it's ok they believe it's the coil . they said to get it fixed I would be looking a took my truck up there to get transmission checked out . they said it's ok they believe it's the coil . they said to get it fixed I would be looking at $300 + to fix it. calling around other places that said they would do it for average of 100 - 200. when I called beau back they said that price that beau gave me did not include labor so within a hour there priced jumped higher. what's funny is there commercial say's we care bout the customer's. they should change it to we care about the wallet .have you ever noticed that the Facebook for beau has never had any bad reviews but yet the sites they cant control do have bad reviews . maybe if they would allow honesty to be said then maybe they would be bit more trusted . More

New Explorer Experience After shopping online and discovering that Beau Townsend Ford had the item we wanted to look at we went to the dealership to check it out. With my si After shopping online and discovering that Beau Townsend Ford had the item we wanted to look at we went to the dealership to check it out. With my sister and my daughter both owning 2015 Explorers and my brother owning a 2015 Edge I pretty much knew what we wanted. My wife and I walked into the showroom and the first person to ask if they could help was Cindy Townsend Wood. I indicated we wanted to look at a Bronze Fire Explorer Limited. With Cindy's help, two hours later we drove home with our new Explorer Limited. The overall experience was excellent. The purchase process with Ken Emrick was quick and Cindy's tour of the facility was informative and appreciated. The last purchase we made from Beau Townsend was in 1995 buying a new Aerostar Conversion Van which we drove for 12 years and 240,000 miles. Our experience then was excellent and we're looking forward to the same with this purchase. More

Awesome team I visited Beau to take advantage of a lease deal on a new Explorer. I really liked my 2014 explorer and decided not to pass the new lease deal up. I I visited Beau to take advantage of a lease deal on a new Explorer. I really liked my 2014 explorer and decided not to pass the new lease deal up. I love working with George Davell because he will always find the right car for our family and guide us in the right direction. Love my new car! More

I had an excellent experience I originally planned on purchasing a used Escape with very low miles. I ended up purchasing a 2015 new Escape. I am so pleased with my experience! I I originally planned on purchasing a used Escape with very low miles. I ended up purchasing a 2015 new Escape. I am so pleased with my experience! I appreciate the respectful treatment from Arash and Conner! Conner took the time to sync my phone with the car and carefully explain the extras on my car. Arash explained the process to me, which I appreciate! I have shared with all of my friends how wonderful you are!! Thanks so much! More

Why chose any other dealership I have always dreaded buying a new vehicle due to high pressuring sales teams, and usually look at vehicles online and after business hours to avoid t I have always dreaded buying a new vehicle due to high pressuring sales teams, and usually look at vehicles online and after business hours to avoid the pressure. The Beau Townsend website was extremely easy to navigate and very informative. Their online inventory was accurate and matched what was on the lot. I appreciated the online photos of the actual vehicle instead of generic stock photos. The typical high pressure tactics used by some dealerships was not the case at Beau Townsend Ford. Very professional and knowledgeable employees and staff! Josh Otstot & Ken Emrick were awesome to work with once we decided which truck we wanted. This was my 4th purchase from Beau Townsend Ford and honestly can't imagine shopping anywhere else. More