Beau Townsend Ford

We live about 2 hours away from this dealership. We were looking for a white F150 with the King Ranch package and Beau Townsend had one. Over several days and lots of phone calls they answered all my questi looking for a white F150 with the King Ranch package and Beau Townsend had one. Over several days and lots of phone calls they answered all my questions and took all the time I needed to make sure it was the truck we wanted. When we got there we were greeted at the door and a salesperson took care of us from then on. It was a great experience and everyone was very helpful. Plus they put a full tank of gas in! A few years ago we bought a "new-used" truck from a "local" Large dealer and we had to fill the tank up. We would recommend Beau Townsend and would deal with them again. More

We have bought 5 new car's at Beau Townsand and we'll buy are next one there , everyone there are very nice and helpful . we'll buy are next one there , everyone there are very nice and helpful . More

Josh was very attentive and patient sa I worked through the car options I was deciding upon. We came to a fair number quick. Chris was also easy to work with valued my time and did not drag out the punis the car options I was deciding upon. We came to a fair number quick. Chris was also easy to work with valued my time and did not drag out the punishing forms too long. Described services I may be interested in and was not awkwardly pushy. Good experience. Glad to live in Vandalia and buy in Vandalia. More

I've bought GM and Ford, both new and used and don't know anyone that comes close to the excellent experience I've had with Beau Townsend Ford. All the people at Beau Townsend treat you with respe don't know anyone that comes close to the excellent experience I've had with Beau Townsend Ford. All the people at Beau Townsend treat you with respect, as if your purchase really makes a difference! More often than not if you find a dealer that has the sales side of the business in order then the service is less than it could be or service is great and sales is lacking, not so at Beau Townsend. They have the whole package put together very well. Justin Jacobs and Kevin Berger did an outstanding job for me. When I walk into Beau Townsend Ford I feel like I am at home, very welcome and you're treated like family.. The service department is outstanding in the way they treat you as well, just like an old friend. With speedy acknowledgement of your arrival and displaying respect and concern for your problem or whatever reason you may have for the visit. That's why since March 2013, Mom and Dad, myself, my Daughter and my Son have purchased FIVE new Ford's from Beau Townsend Ford! Thanks for the greatest experience in purchasing a vehicle that I've ever had. On a scale of 1 to 10, with 10 being the best, I would rate this dealer at an 11+! THANKS! More

We have purchased or leased 3 cars from Mike Turn at Beau Townsend Ford including our newest car...a Focus. We would never purchase/lease a car from anyone else. We trust Mike completely. He listens and Townsend Ford including our newest car...a Focus. We would never purchase/lease a car from anyone else. We trust Mike completely. He listens and hears! Ken Emrick did a great job. The service department is consistently helpful...very trustworthy. And we also really love Ford products! We tell everyone we know about Mike and Beau Townsend Ford. You can't go wrong. More

Our experince at Beau Townsend Lincoln was great! They made us feel valued and welcomed. Our car salesman,Justin Rash, was very pleasant to work with. Our overall experince could not have been better. We made us feel valued and welcomed. Our car salesman,Justin Rash, was very pleasant to work with. Our overall experince could not have been better. We would definitely recommend this dealership and especially our salesman,Justin Rash. More

Thanks for the opportunity to let you know how much I have enjoyed working with Mike Schmidt and your team! Before last week, I hadn't bought a new car for myself in over 35 years and had never bought a have enjoyed working with Mike Schmidt and your team! Before last week, I hadn't bought a new car for myself in over 35 years and had never bought an American car. I've been looking for an electric car for several years, hoping that Mercedes would finally get the smart here in the Midwest- they've put me off for over three years. I've also test-driven Tesla S's twice- they're exceptional vehicles, but are cost-prohibitive, especially for commuting only. The Leaf, although well made, is, in my opinion, an extremely awkward styling exercise. The Honda Fit electric, like the smart, isn't available in our area. The Volt is a fine car, but isn't all-electric and their seats are unsatisfactory. The Chevy Spark electric should be interesting, but won't be available for some time... I cannot tell you how excited I was to find that Ford has an all-electric with the range I need, was available locally at a FANTASTIC price, appears to be well made, and has a "stealth" look to it that doesn't scream "tree-hugger" - that's very important on the interstate (my main commute) and where I park. It is very clear to me that Ford has done a tremendous amount of work, both with engineering and aesthetics, on the Focus Electric. I also appreciate the simplicity of ordering- it was delightful to find out that it was extremely well-appointed with only a few available options (wish it had a moon roof…). My goodness, a 380 page owner's manual certainly pushes all my "geek" buttons, too! Mike Schmidt, my salesman, was consistently respectful, friendly, patient and highly knowledgeable- in other words just plain helpful! In my opinion, he's the best I've dealt with and actually made the experience a lot of fun. I especially appreciate how he was able to get a second car for me after the one I was interested in was sold to another dealer before I was able to get all my ducks in a row- he came through in a pinch with exactly the car I wanted at another dealer within a few minutes, even though they're getting hard to find! Ken Emrick in finance is also pleasant and helpful, so I figure it must run deep in your dealership! Finally, I have made an appointment to fix a few minor things and after discussing them with your service manager (I forget his name), I anticipate I'll have a really good experience. Therefore, here's three cheers for the "New Ford" and for you, a dealer willing to take a risk on selling and servicing a new type of vehicle that can significantly help our environment, is easy on the eyes, AND is beautifully made! More

This is the third vehicle I have purchased from Beau Townsend. Very pleased with the service I received and how fast I had my keys in hand. They went all the way to Zanesville to get me the truck I want Townsend. Very pleased with the service I received and how fast I had my keys in hand. They went all the way to Zanesville to get me the truck I wanted and I'm really happy with it! More

It is the most awesome dealership anywhere around. The treatment of the customer in every area is outstanding. Customer service is a high priority and it shows. The whole experience at BT from sales to se treatment of the customer in every area is outstanding. Customer service is a high priority and it shows. The whole experience at BT from sales to service to friendliness after the sale are second to none in this region. More

I started out checking a couple of models of vehicles by means of Edmonds car search. I listed what I wanted as far as color inside and outside along with what bells and whistles to be included. I mention means of Edmonds car search. I listed what I wanted as far as color inside and outside along with what bells and whistles to be included. I mentioned how much we would like to pay per month for 36 monthes. This was sent to several Ford Dealerships and Jeep Dealerships. We had several respondence in a timely fashion. We received an e-mail from Jeanine Bussard stating that she believed she found what we be interested in. So happen Beau Townsend Ford had one in stock that meant what we were looking for. Jeanine called us following up and wanting to know if we would like to come down for a test drive. We already had tried out several vehicles. We accepted her invitation as she said I will get someone to have it warmed up and ready for you to see & drive. Jeannine meant us at the dealership and introduced us to JR Rush and Johnny Gibson. Johnny had everything ready for the test drive. We decided this was the vehicle we wanted already knowing the lease price set forth by Jeanine. Johnny did a good job explaining all the features about the Escape. Kevin Berger did an excellent job explaning and showing us the figures on his computer. He even made a suggestion to save us alittle per month by reducing the mileage per month from 12,000 to 10,500. I felt Mr. Berger and Mr. Gibson did an excellent job. If Jeanine did not do the outstanding job of communicating over the internet and a call we would have took out business else where. Everyone was professional but like a friend helping you. More