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Beau Townsend Ford - Service Center

Vandalia, OH

4.4
94 Reviews

94 Reviews of Beau Townsend Ford - Service Center

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May 02, 2024

Fantastic work and people! Very happy with the work completed on my van! I will definitely be back! More

by KECKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
May 01, 2024

I am an 87 year old woman. I live on a farm just outside xx Paris. I feel completely comfortable coming to Beau Townsend. I drive in the bay; attractive people come to my car, More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
May 01, 2024 -

Beau Townsend Ford responded

Thank you so much for sharing your wonderful experience with us! We're delighted to hear that you feel comfortable and welcomed at Beau Townsend. Providing a warm and efficient service experience is important to us, and we're glad that our team members have made you feel valued and well taken care of. It's fantastic to know that you appreciate our comfortable lounge and that you can enjoy your time while waiting for your car to be serviced. We truly appreciate your recommendation and look forward to serving you and your friends in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

April 26, 2024

My experiences with the service department have been, almost without exception, superb, including my most recent visit, for my 2020 Eco Sport Titanium 4wd 60k service. It was determined that a 4-wheel al More

by ARMSTRON-R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Gericke
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Top notch place! Kayla in the service department was very thorough in explaining the process of servicing our truck. She was in almost constant contact with me to le More

by hapnerll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
April 21, 2024

Did not fix the issue that I am having been back twice still not fixed. Taking it to a different dealer More

by akreiny
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Dalton
April 18, 2024

Ron Groves at Quicklane is the best and most polite mechanic. He is very knowledgeable and explains things to people very well, he has great people skills. More

by SWELLS4502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Groves
April 14, 2024

Everyone was professional and friendly. They got me in and out quickly. I appreciate the work area so I could keep working. More

by WEDAMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
April 13, 2024

The service was quick, smooth, efficient, and hassle free. I highly recommend it for both regular service and or repair. More

by tcs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The blond in service.
April 13, 2024

i like the service dept, i still will not but another new car there, my last nine new cars were Fords, six come from Beau, but you have lost me More

by DOSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Great customer service, knowledgable of what was needed and was able to explain fully why. Even ensured that I received a better coupon that was available. More

by Weaver17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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