Beau Townsend Ford - Service Center

Really good/timely service. Took care of everything that was listed as a problem/issue. Took care of everything that was listed as a problem/issue. More

Great service and knowledgeable staff! Always keeps me informed about service and status. Salesman and management staff follow through with commitments. Salesperson Always keeps me informed about service and status. Salesman and management staff follow through with commitments. Salesperson More

I CANT SAY ENOUGH ABOUT THE CARE YOU ARE MORE THEN A NUMBER EVEN AFTER THE SALE THEY TAKE SUPER CARE OF ANYONE WHO WALKS IN THAT DOOR CUTOMER SERVICE IS THE BEST I WILL ALWAYS GO THERE. TOM AND MIKE CAN NUMBER EVEN AFTER THE SALE THEY TAKE SUPER CARE OF ANYONE WHO WALKS IN THAT DOOR CUTOMER SERVICE IS THE BEST I WILL ALWAYS GO THERE. TOM AND MIKE CANT DO ENOUTH FOR YOU GREAT PEOPLE I WONT DEAL NO WHERE ELESE KIND PEOPLE WILLING TO WORK WITH YOU NO MATTER HOW LONG IT TAKES A 10 More

Absolutly horrible. My wife sent it in for a SCHEDULED oil change in the morning, didn’t get it back until 4pm. When she picked it up they gave her a list of things that My wife sent it in for a SCHEDULED oil change in the morning, didn’t get it back until 4pm. When she picked it up they gave her a list of things that were wrong with prices attached but needed the car to diagnose the issues that they quoted. On top of that literally 3 days later we go to turn on the fan and it makes a horrible noise now. Take the cabin filter out to find out it’s disgusting and folded in half. Funny thing was is on the inspection report they said the cabin air filter was ok. Also the camera warranty was a complete pain and now it hasn’t been fixed and the camera stays blue. Service dept is a complete joke. More

I have a good experienced at this dealership. All my issue are resolved right away. Good advisor cleaned waiting area. All my issue are resolved right away. Good advisor cleaned waiting area. More

We have always dealt with Beau over 20 years and have always used the same salesman since we first dealt with him 20 years ago. We feel Justin Jacobs is honest and up front with us, and has always got th always used the same salesman since we first dealt with him 20 years ago. We feel Justin Jacobs is honest and up front with us, and has always got the best deal for us. Plus he’s a Cleveland Browns fan, so whom better to trust!! More

The maintenance. service was completed a little sooner than they said it would be and the car is running smoothly. service was completed a little sooner than they said it would be and the car is running smoothly. More

I have had them servicing my BMW since I bought it and have found them to be timely and efficient at a reasonable price have found them to be timely and efficient at a reasonable price More

I would have appreciated more timely communication. Let me know what is going on , even if it's not getting done. Let me know what is going on , even if it's not getting done. More

The team at the QUICK LANE did a great job very professional couldn’t be happier professional couldn’t be happier More