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Beau Townsend Ford - Service Center

Vandalia, OH

4.5
207 Reviews

207 Reviews of Beau Townsend Ford - Service Center

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July 16, 2024

Their service team are so through and explain everything about your vehicle being serviced.. The Lincoln Manager, Tom Brunswick and his associate, Justin Rash are always making sure that we are taken care More

by Corsair 2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Rash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Brunswick
July 13, 2024

Service work was fine, but they were supposed to wash my car. They didn’t wash my car. It was trash candy wrappers left in my cupholders which to me is unacceptable More

by Busaguy35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn
July 09, 2024

The service staff at Beau Townsend has always gone above and beyond to make sure we understand any issues they might find and what solution makes the most sense for us. They’re honest and trustworthy which More

by Sandy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Eckley
July 09, 2024

Had the works package performed on my 2020 Ranger. Check sheet stated all fluids were checked and all ok. Really don’t use my windshield washer fluid often in the summer. A week after my visit I Wen More

by gallup08
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Joshua Otstot
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Ethan was absolutely fantastic will be back for sure. Also bought the extended warranty while I was in! Absolutely amazing dealer. More

by DMAYER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Crace
July 05, 2024

Why is there nowhere to park a car when you’re bringing it for service? Why is your service box for keys so flimsy and easily manipulated to steal keys out of if you really wanted to? why. Is my appointme More

by LABEHNKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t see the service department per person’s name on here, but I did work with Dalton, who I guess is no longer work there, but I had to bring the stupid thing back for the same problem
July 05, 2024

It was all good. No problems at all. Washing and vacuuming was a pleasant perk. More

by MKVUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

Everything went well besides the time a bit longer then I had expected! But I'm satisfied!! Good job! More

by Mr Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
July 01, 2024

Professional, courteous, comfortable, timely. Other than that, you are asking for too many words. Make the survey more quick for me to complete, instead of asking for sentences. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rash
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

I thought the service was very good. They gave a good estimate if the time it would take to complete the job and contacted me when the job was finished. More

by KEYSTONE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
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