Beaver Chevrolet - Service Center

Appointment ?! I don't usually give critical or poor reviews because I think everyone has a bad day from time to time and it is unfair to judge them based a single i I don't usually give critical or poor reviews because I think everyone has a bad day from time to time and it is unfair to judge them based a single interaction, therefore I will base this review on the way the service center seems to handle appointments. I made a morning appointment for an oil change, tire rotation, and car wash. I left the vehicle with the service center and went back to work since I work only a block or so away from the dealer. I called the service center 6 1/2 hours later when I didn't hear anything regarding the vehicle only to discover that nothing had been done. I ended up going to the service center waiting another hour to get my vehicle and ended of late for a previously scheduled appointment. I can understand things coming up, but I made the appointment so that my routine service could be completed in a timely fashion. I did receive an apology and I can understand a service center being backed up, but I arrived when only 2 others cars were there for service. If appointments aren't required or given priority, why have them? Again, this is not a negative review of Evan, but of the system. In the future I will probably take my vehicle to the local Cadillac dealer for service since I already deal with their auto group for another vehicle and know what to expect. More

Very Professional On a last minute to do item on a Saturday.I called the service department and was able to get the last appointment available. My service advisor Da On a last minute to do item on a Saturday.I called the service department and was able to get the last appointment available. My service advisor David was awesome and it appears that my vehicle was serviced professionally. More

60,000 mile servicing, including replacing throttle body. I waited for my vehicle, so I wandered everywhere on the lot. I liked all I saw, and the hot popcorn was great! The servicing was as great as ever.. I waited for my vehicle, so I wandered everywhere on the lot. I liked all I saw, and the hot popcorn was great! The servicing was as great as ever... kudos to Evan! More

Service Had the oil changed and other service on my Suburban. Evan Shade was great with scheduling and getting my out in a very timely manner. Price was great Had the oil changed and other service on my Suburban. Evan Shade was great with scheduling and getting my out in a very timely manner. Price was great too. More

Family setting. Always a pleasurable experience dealing with the folks at Beaver Chevrolet. Whether it be sales or service I always feel like I'm at home. I find myse Always a pleasurable experience dealing with the folks at Beaver Chevrolet. Whether it be sales or service I always feel like I'm at home. I find myself stopping by just to say hi whenever I'm able. More

Maintenance Great service and a team approach to handling your maintenance needs! Kevin did a great job. Will use for car services in the future. Thanks Great service and a team approach to handling your maintenance needs! Kevin did a great job. Will use for car services in the future. Thanks More

service staff I had an appointment and was a little early but was taken in and the service was great. Staff was very considerate to me as a customer. I even had qu I had an appointment and was a little early but was taken in and the service was great. Staff was very considerate to me as a customer. I even had questions about other things and questions were answered thoroughly be Justin in the office. More

Excellent Service. Excellent Help and Service staff was very helpful and friendly will definitely be back for truck service in the future thank you for everything, Corey Excellent Help and Service staff was very helpful and friendly will definitely be back for truck service in the future thank you for everything, Corey More

Service Department is awsome I have no appointment but they took me in quickly. The customer lounge was inviting and clean. All employees are nice and friendly in all department. I have no appointment but they took me in quickly. The customer lounge was inviting and clean. All employees are nice and friendly in all department. More

Only dealership I would go to This is the only dealership that actually have car guys as mechanics. They fix it right the first time and correctly. Other dealerships keep you car f This is the only dealership that actually have car guys as mechanics. They fix it right the first time and correctly. Other dealerships keep you car for days and never fix anything.l same problem. I work on my own car, but in time constrains, I would take it to Beaver Chevrolet. The female loaner car specialist was excellent in getting me a loaner. Can't remember her name. More