Beaver Toyota St. Augustine

We did a lot of research online before venturing out to dealerships. We liked a car we saw online and especially like the price. I was a little disappointed that the price quoted online assumed a trade in dealerships. We liked a car we saw online and especially like the price. I was a little disappointed that the price quoted online assumed a trade in value or down payment of $2,000. I did not see this anywhere online while we looked. However, after some discussion with Dave Aiken we came to the conclusion that it was still a good deal. We are happy to come away with the car we wanted. Would definitely recommend Dave to others. More

Went in for oil change, 12 days later, engine seized. Oil dry as a bone, no oil in pan or leaks. Curious, eh. Rude and obnoxious service manager who accepted 0 responsibility. Instead offers to rebuild my mo dry as a bone, no oil in pan or leaks. Curious, eh. Rude and obnoxious service manager who accepted 0 responsibility. Instead offers to rebuild my motor for $4,600. Horrific experience. He threw me and my daughter out of the office. More

False low lease prices posted on windshields, incl. on cars not even apparently available to lease, like a 2011 minivan, their salesman said, after playing the "let me have your DL" and waiting game after cars not even apparently available to lease, like a 2011 minivan, their salesman said, after playing the "let me have your DL" and waiting game after we asked a simple question. First, they let us wander around the lot for 10-15 minutes before a salesman asked if anyone helped us. Then, he started helping but handed us off to typical used car sales type inside who wasn't capable of a straight answer on leases or financing of a new car. More

We came in to look at a 2004 Honda Pilot that we had found online. We exchanged several emails with Ian before coming into the dealership. Ian always replied promptly and with the answers to our questio found online. We exchanged several emails with Ian before coming into the dealership. Ian always replied promptly and with the answers to our questions. Once in the dealership, he was very well-informed about the car we were looking at and, if he didn't have the answer, he went to the service dept to get it. He gave us our privacy so that we could discuss the car and was very courteous throughout the entire process. He made the used car buying experience very pleasant, which is very refreshing. I would highly recommend going to St. Augustine and working with Ian. We are extremely pleased and would go back again. More

Wow! What an amazing experience.... We were looking for a new vehicle and weren't really sure what We were looking for but Brian took his time explaining each and every detail. He really listened to us and h new vehicle and weren't really sure what We were looking for but Brian took his time explaining each and every detail. He really listened to us and helped us focus on our top 5 must haves... He was very knowledgable about each vehicle. It is so refreshing dealing with a salesman that was more concerned about our needs then his commission. We got our new camary... Paid the price within our budget... And was very satisfied with our trade in price too...Brian made this experience painless and stress-free! Thanks Brian, for making our trip from Fleming Island to St. Augustine worth it! Yes, there are closer Toyota dealers but I can tell you that you won't get the service, professionalism, knowledge and price elsewhere! Brian is the cat's meow! More

Mr. Palmer was very helpful and took into account my questions and concerns. He was very friendly and was willing to help me in any way possible. questions and concerns. He was very friendly and was willing to help me in any way possible. More

I have never heard so much advice on cars before! I came in not really knowing anything on what to look for in a car and he's certainly helped me. He was patient with all my questions and he gave me answers in not really knowing anything on what to look for in a car and he's certainly helped me. He was patient with all my questions and he gave me answers that I could easily understand. He's awesome! More

I called in looking fir a possable trade in on my truck... Need something bigger, due to the family growing bigger. I think think that Mr. McWhite was the up most honest person. He knew what he was t truck... Need something bigger, due to the family growing bigger. I think think that Mr. McWhite was the up most honest person. He knew what he was talking about. He was willing to work on the budget that I could afford. I wouldnt recommend any other dealership nr dealer to anyone that would be looking for a new or used car. I didnt even see the car at the time we were talking about it, but he had me falling in love with it just over the phone. He is the most honest noncrucked dealer that I have ever talked to. Hes a grat guy and an awesome worker... Glad that I talked to him and noone else!!!! More

He was very helpful and willing to work with me on finding the right car for my budget. He also had a great disposition about him that is rare to find in this business! finding the right car for my budget. He also had a great disposition about him that is rare to find in this business! More

Mr. Palmer was incredibly kind to me when I went to take a look around. Unlike my experiences with other car salesmen in the past, he seemed to genuinely care about what I was interested in, and displayed a a look around. Unlike my experiences with other car salesmen in the past, he seemed to genuinely care about what I was interested in, and displayed ample amounts of patience as I asked many questions. I really appreciate people in the industry such as Mr. Palmer, you do not meet such people often. More