Beaverton Hyundai

After buying my 2022 Hyundai Tucson Hybrid I had the complimentary maintenance visits but this was my first having to pay. Found a bunch of coupons online which reduced the cost of the overall service complimentary maintenance visits but this was my first having to pay. Found a bunch of coupons online which reduced the cost of the overall service charge, some services were free anyway. Johnny Griffiths, my service advisor, a calm, pleasant guy, was very patient explaining the service we needed given the low mileage, answering our nit-picky questions and clarifying the end charges. We were also able to use our synthetic oil and filter and just charged for labor. I felt listened to, never pressured and got the service I expected. Plus I love the car. More

Christian was very professional when helping me with my 8k service. The time estimate for the work was spot on. The waiting area was very comfortable. 8k service. The time estimate for the work was spot on. The waiting area was very comfortable. More

I was disappointed with the estimate given to me for services. Spencer was kind enough to knock off a couple hundred dollars from the total, That was very much appreciated. services. Spencer was kind enough to knock off a couple hundred dollars from the total, That was very much appreciated. More

This is for Spencer in the service dept. I came in for what I thought was an A/C problem on my Santa Fe. After explaining the problem, he came out and looked at the A/C and showed me what I I came in for what I thought was an A/C problem on my Santa Fe. After explaining the problem, he came out and looked at the A/C and showed me what I was doing wrong. He assured me that was often what people didn`t understand and it was all good. Spencer is a really knowledgeable service advisor! Thanks Spencer! More

All services requested were performed. Additional pricing requests we’d accomplished. Uber service home and back to dealership. Additional pricing requests we’d accomplished. Uber service home and back to dealership. More

I purchased my Ionic from Beaverton Hyundai in December 2018. It currently has about 12,000 miles. Recently, by appointment, I took my car in for an oil change. I was checked-in by Service Advisor Aaron 2018. It currently has about 12,000 miles. Recently, by appointment, I took my car in for an oil change. I was checked-in by Service Advisor Aaron. I asked if they would also check the very loud/annoying clunk/rattle in the right rear of the car. Aaron was irrated and said the cost would start at $179 and go up depending on time. Also, I would need to leave the car there for at least two days. I was a bit taken back by the charge for just checking the noise. Aaron said they did not have time to check it today, anyway. It was apparent that Aaron and I were not going to get along so I said to forget it. Aaron was visably angry. When I picked the car up, Aaron said they would "comp" the oil changed (I had a $25 coupon) because of our disagreement. When I got home I realized I had no paperwork to show the work done, I.e. the oil change. I texted Aaron and requested paperwork. I never received an acknowledgment or paperwork. I have never had an issue with a service department but this is my second incident with Beaverton Hyundai. In the future I will take my Ionic to Hillsboro. I'm done here! More

absolutely horrific service experience, was told someone would contact me ahead of my appointment to discuss what needed to be done. never heard from anyone so repeatedly tried to get in contact with someon would contact me ahead of my appointment to discuss what needed to be done. never heard from anyone so repeatedly tried to get in contact with someone in the service dept to no success. was told a manager would call me back which never happened. when i showed up for my appointment they wanted to do the same evaluation they had done six weeks earlier when i was there for the same issue. I was told the manager had “stepped out” when i asked to speak to someone else. truly unbelievably bad communication and it was clear no one there cared. I know others who have had similarly bad experiences. go literally anywhere else if you need something for your car. More