Beaverton INFINITI

Upon arrival at Beverton Infiniti the salesperson came out and proceded to show us the car we were looking at. About 3 car lengths from us was a woman screaming at the top of her lungs at another out and proceded to show us the car we were looking at. About 3 car lengths from us was a woman screaming at the top of her lungs at another sales person " you liars, you lied to us" ( I guess we should have taken the hint and left right away ). The salesperson did not say anything but merely smirked and tried to hustle us into a car for a test drive. After the test drive we then went inside as we were very much interested in this particular car. Well after the typical salesperson ploy of going back and forth to a manager when finally a price was arrived at for their vehicle( 90 minutes for this process ). What they offered for our vehicle was so low it was almost comical. At least 3 other dealers had offered 3000 to 4000 more than what this dealer offered, Beverton Infiniti this is simply UNACCEPTABLE. The salesperson stated he was at rock bottom for his car, even though he was still not adding all the Infiniti incentives into the price. He really could have cared less as we were merely another sale, it did not matter what we thought and it reflected in this salespersons demeanor. Speaking of the sales person he was condescending, bordering on racist. We asked about a nice chinese resturant for dinner. Sales person thought it humorous to mimic and mock chinese language as he talked about this particular restaurant. Further more he questioned my significant other if she worked outside of the home? What? Come on Beverton Infiniti get your act together. I would strongly not recommend this place to buy a car from, NEVER. In fact the sales experience with these people pretty much ended my desire to own an infiniti. More

My new rental car died, ran out of gas, right in the road next to this Infiniti dealership and when the sales men saw me trying to push my own car three of them came out and helped move it out of traffic and next to this Infiniti dealership and when the sales men saw me trying to push my own car three of them came out and helped move it out of traffic and into the parking lot. Steve Randolph then got me a gas can and a service representative who drove me to the nearest gas station. With out there help i would have been stuck for hours waiting on AAA. It was the perfect help and Steve was so kind and generous. I feel very fortunate that I got that kind of help and service and that I was so well taken. More

We arrived at Beaverton Infiniti only expecting to look at their sport-performance car. We were politely greeted by Pat Blanchat who showed us the Inifiniti coupe (G series). Pat took us on a 10 mile tes at their sport-performance car. We were politely greeted by Pat Blanchat who showed us the Inifiniti coupe (G series). Pat took us on a 10 mile test drive so we could experience the car on the type of roads we normally drive. The car sold itself as Pat knew it would. Back at the dealership, quickly put prices together including cost for trading in our current Toyota Avalon. When we asked them to sharpen their pencils, they did without a lot of back-and-forth negotiation. We felt we received an overall good deal. Once the purchase decision was made on a car in the lot, Pat took the time to educate us on the gagets in the Coupe while the business office prepared the paperwork. The business office experience was also good. We purchased some of the service options without a lot of pressure from the business associcate. We would recommend Pat and Beaverton Inifiniti without any reservations. More

From the first time I entered the dealership, until I drove off the lot with a quality auto, the entire experience was smooth and easy. Salesman John Hart was courteous, experienced, and very professiona drove off the lot with a quality auto, the entire experience was smooth and easy. Salesman John Hart was courteous, experienced, and very professional from start to finish in the sales process. I have recommended this dealership to many of my friends and will continue to do so. These guys know what they doing, and I plan to be a customer for life. More

I am very happy with my car purchase from Beaverton Infiniti. Our salesman, John Hart, was very knowledgable and pleasant to work with. He asked what I was looking for and why, and didn't try to sell Infiniti. Our salesman, John Hart, was very knowledgable and pleasant to work with. He asked what I was looking for and why, and didn't try to sell me something else when they didn't have the car I preferred in stock. He followed up and found the car I wanted that met my criteria within a couple weeks... I love my new car and appreciate the effort he went to to make it happen. Thank you John! More

I was very impressed with Beaverton Infiniti. Pat Blanchat answered all of my questions and concerns. He found the perfect car to fit my needs, gave me a good price and was true to his word in all o Blanchat answered all of my questions and concerns. He found the perfect car to fit my needs, gave me a good price and was true to his word in all of our negotiations. We negotiated everything via the internet. So when I showed up at the dealership the whole transaction lasted only one hour. That is a record for me, I always end up spending like 4 hours in the dealership. With Beaverton Infiniti it was a painless transaction. I got a great car for Bend, it is an Infiniti G37x 4 door sedan. It rides great, has lots of power and is great for snow and ice. Besides Pat, everybody at the dealer treated me very well and they were all friendly and treated us very well. I recommend Beaverton Infiniti without reservations and will probably visit them again next year when it is time to change my wife's SUV. More

I too am in the camp that they are arrogant, can be downright rude, and are not willing to negotiate on price (not $1 off MSRP unless a factory promotion). As least they aren't sticking the their ridic downright rude, and are not willing to negotiate on price (not $1 off MSRP unless a factory promotion). As least they aren't sticking the their ridiculous mandatory non-negotiible $1,500 "NW Protection Package" add on of junk that they used to enforce. Other Infiniti dealers online in CA and AZ for example, are happy to negotiate $1000's off in their more competitive climates. Also by the snob factor that radiates from this place, you would think you were buying a Bentley or Ferrari not a car (G37) that overlaps price points in the Honda and Toyota lineups. The worst part is if you did pay MSRP the depreciation is substantial on these. Two year old, but still current models, can easily be found in GREAT condition on eBay and Graigslist for little more than 60% of the new MSRP price. I love the cars, they really are exceptional and recommend them highly, and would still rather buy new, but really dislike this dealer. I really wish another would move into town to add some much needed competition to help ground these guys. Personally I will by my next one used, or buy new out of state from a dealer even with associated headaches (sales tax exemption, transportation, etc.) that will negotiate and with less attitude. Having bought more than 30 cars over 25 years (yes I am a true car junky) in the Portland area they rank as one of the lowest I have dealt with. I have had much more positive experiences in every aspect from every dealer (including Lexus) in PDX save Broadway Toyota (which was truly mind boggling bad). Note numerical scores I posted were based on sales experience only. Overall service department experience would rate about a across the board "3.5". Separate subject on service at this dealership, they still have some attitude, not the greatest waiting area (I'm sure this will change when the new building is finished up the street), and limited parking, but it is better than sales. Watch them though, they will try to charge WAY more for the interval services (15k,30k,60k etc.) than is needed. Check the Infiniti service manual to see what is recommended by the factory and save yourself about half the money they want to charge for unneeded servicing. Also if you are a do it yourself person you can find OEM Infiniti parts for much cheaper online from other out of state dealers even factoring in S/H charges. I can't fault them in particular too much for this because I find that buying parts online to be almost always cheaper online for any brand. Bright spot: Warranty work has been great with free loaner cars if booked in advance. I believe this is a Infiniti USA policy and not the dealer doing it out of the goodness of their heart though. Thankfully this is good, or else I would have to give up on the Infiniti brand in my area all together. More

My wife and I just purchased a 2009 G 37 from Beaverton Infinity. We were able to spend some time on the showroom floor to look the product line over before we were ever approached by a salesman. I app Infinity. We were able to spend some time on the showroom floor to look the product line over before we were ever approached by a salesman. I appreciated this approach. We were assisted by Pat Blanchat. Pat was very knowledgeable with the product line and he never pushed. Pat took us on a test drive over a course that exposed us to all different elements of driving conditions. The overall experience was pleasant and we felt that we had been treated fairly. I would definitely purchase another vehicle from Pat and Beaverton Infinity. More

My wife and I just purchased a 2009 G 37 from Beaverton Infinity. We were able to spend some time on the showroom floor to look the product line over before we were ever approached by a salesman. I app Infinity. We were able to spend some time on the showroom floor to look the product line over before we were ever approached by a salesman. I appreciated this approach. We were assisted by Pat Blanchat. Pat was very knowledgeable with the product line and he never pushed. Pat took us on a test drive over a course that exposed us to all different elements of driving conditions. The overall experience was pleasant and we felt that we had been treated fairly. I would definitely purchase another vehicle from Pat and Beaverton Infinity. More

pat, and everyone else at beaverton infiniti went out of their way to make our purchase of our new fx35 as fun as possible. it was a no nonsense negotiation, easily transacted . delivery went well as p their way to make our purchase of our new fx35 as fun as possible. it was a no nonsense negotiation, easily transacted . delivery went well as pat spent all the time we needed to learn the differences between our 2003 fx and the 2009. lots to laearn but the instruction was both patient and complete. More