Beaverton Kia

I have given this rating to Beaverton Kia because the staff was extremely informative and helpful with my car buying experience. I felt like they were honest and I respected their opinions. I purchas staff was extremely informative and helpful with my car buying experience. I felt like they were honest and I respected their opinions. I purchased a service that I changed my mind on--and wished to apply the fee toward another service. Beaverton Kia was very helpful in changing the desired service for me and wanted to be sure that the outcome would make me a happy customer. Needless to say, I am a very happy customer. More

Looking for a used car to replace the one my wife totalled two days prior, I found Beaverton Kia had exactly what we needed. Initial email contact was positive and subsequent phone calls were product totalled two days prior, I found Beaverton Kia had exactly what we needed. Initial email contact was positive and subsequent phone calls were productive. We dealt primarily with Bobby Richard, who among others on the staff was a "Car Guy", very knowledgeable about the make and model we were looking for, and some also owned the same. There was never any pressure to make a purchase, after I drove the car on our first visit and we were welcomed back for my wife to take a turn behind the wheel. The vehicle price was adjusted to stay within our budget as was a Vehicle Service Contract we purchased to supplement their generous Used Vehicle Limited Warranty. At a very stressful time, we were kept at ease by Bobby and the staff and were treated with respect and care. We would not hesitate to recommend Beaverton Kia and would certainly consider them for another purchase. This is without a doubt, the most pleasant, quick and unstressful automobile purchase, new or used, that I have had, going back to my first car in 1955. More

My experience with Beaverton Kia was awesome! Zach and Kevin took the time to help me decide which Sorento to go with. They were very friendly and informative. My Mom came with me for support and put th Kevin took the time to help me decide which Sorento to go with. They were very friendly and informative. My Mom came with me for support and put them through the ringer with lots of questions. Both Zach and Kevin were great and stayed late to help me finalize my decision. Casey was very helpful as well and made the finance end of the deal easy. No pressure to sign up for extra stuff. I even came back the next day and Zach showed me how to work all the bells and whistles of the new car. He also showed me around the dealership and the service department. Great experience and I hightly recommend buying your next car at Beaverton Kia. More

We were in a bad situation and Darren and Al, along with everyone else there, got us into a positive situation. We werent just another sale to them and they are going to be our dealership of choice from her everyone else there, got us into a positive situation. We werent just another sale to them and they are going to be our dealership of choice from here on out. When Darren told us he was going to take care of our old car and the loan we were upside down in AND get us into a brand new Kia Forte I cred. we are so grateful. More

Was a very easy experience. The sales person was very professional and courteous, as were the rest of the people working there. There was no pressure, no gimmicks, they walked us through the whole proces professional and courteous, as were the rest of the people working there. There was no pressure, no gimmicks, they walked us through the whole process, were very patient. It was refreshing to say the least as we didn't feel rushed or intimidated. We would definetly use this dealership again and recommend it to others. More

Very approachable dealership and we were assisted promptly. We were given the opportunity to make our decision without pressuring us to look at another vehicle as we have experienced with other deale promptly. We were given the opportunity to make our decision without pressuring us to look at another vehicle as we have experienced with other dealerships. Ryan and Rick were amazing and not intimidating at all. Overall I would definitely recommend this dealership. The service was great! More

It was the most fun and relaxing car buying experience that I jar ever had. Bobby was great and helped me narrow my list of cars down to the Kia forte he knew about all of the available features and help that I jar ever had. Bobby was great and helped me narrow my list of cars down to the Kia forte he knew about all of the available features and helped me decide what I wanted. Casey was great and did not pressure me at all when we did the paperwork. I felt comfortable in the showroom and Bobby showed me how to work my car I will be recommending Bobby to all of my friends. More

Hometown friendly. I was very pleased with the entire Hometown friendly. I was very pleased with the entire process. Tim and Kevin were transparent, knowledgeable and non-threatening. Tim Hart create Hometown friendly. I was very pleased with the entire process. Tim and Kevin were transparent, knowledgeable and non-threatening. Tim Hart created an environment that promoted honest dialouge and fostered trustworthy feedback. Kevin exemplified the same characteristics. Great experience! Chris More

Everything went well during the purchasing process. The only thing that bothered me was that discounts I was initially promised I had to ask for from the manager doing the deal despite the fact I specifica only thing that bothered me was that discounts I was initially promised I had to ask for from the manager doing the deal despite the fact I specifically asked the sales person. One of the remote entry keys did not work when I drove the car home but they had a new one for me within a week. A month later I received a call from a manager stating they over paid my old loan and I owed them about $20. I've never had a car company do that and I was very put off by it. I was going to pay it but I was also going to put in a formal complaint to KIA Motors, but when the manager sensed this and saw I was a repeat customer she decided to write it off as well as offer a free oil change in return for a favorable review. So customer service gets a 4 rating from me because there is definitely some room for improvment but the rest was great. More

The internet sales department and email communication The internet sales department and email communication from salesmen leaves a lot to be desired. I emailed on a Saturday intending to purchase if th The internet sales department and email communication from salesmen leaves a lot to be desired. I emailed on a Saturday intending to purchase if the price was right. Did not receive a reply until closing time. Same thing the following weekend. I decided to drive to the lot and received good service. Went home and made my decision. Texted and emailed my sales rep at 11:30 am. At 7pm that evening, I was told they were limited on staff and I would have an answer by noon the following day. At 11 am the following day, I was told the car sold after my salesman went home for the evening. I understand that mis communications can happen, but my last contact with him was at 7pm, and they closed at 8pm. I have a hard time believing that the car was sold in that hour. I have dealt with other dealerships via internet and had great results. Beaverton Kia needs help in that department for sure. I must add that they are friendly and I experienced no pressure, which was wonderful. More