Beck Chrysler Dodge Jeep RAM

Excellent service. I trust their advice. I bought our 2024 at Beck because of the excellent service and relationship I had with the service department. Justin Dowling i I trust their advice. I bought our 2024 at Beck because of the excellent service and relationship I had with the service department. Justin Dowling is the key person in representing your dealership. More

The service that I always receive at Beck Chrysler has been top-notch. Would recommend anyone to get their car service there, love dealing with Justin. been top-notch. Would recommend anyone to get their car service there, love dealing with Justin. More

Adam was very thorough and responded immediately to me on the entire transaction. He really took care of us the entire transaction. He really took care of us More

Scott Rose was great he worked to get us exactly what vehicle we wanted he was very professional vehicle we wanted he was very professional More

Excellent sales staff, They took really good care of me from the moment I called till we closed the deal. from the moment I called till we closed the deal. More

the reason I came to the dealership was Allison offered to come show me the jeep on her day off.i told her no but I thought that was customer service. to come show me the jeep on her day off.i told her no but I thought that was customer service. More

I phoned into the dealership to report that the new Ram 1500 that they very recently delivered to me had a rat's nest under the dashboard. They left the truck outside for a very long period of time at thei 1500 that they very recently delivered to me had a rat's nest under the dashboard. They left the truck outside for a very long period of time at their dealership and a rat must have made a home inside of the truck. This was confirmed by my local dealership whom I love but did not have the truck I was seeking so I bought from Beck. We wanted this truck so badly that we paid sticker price for it. There is plenty of money in Beck's hands to play with in this situation. My local dealership is Firkins Chrysler in Bradenton, Florida. I highly recommend them. Beck wanted me to deliver the truck back to them but would not assure me that the chewed-up wiring harness and any other damaged parts would be replaced with factory parts. Without assurances that they would replace the damaged wiring with factory wiring, I could not send the truck to them for repair. This is a new truck. We have had it for less than two weeks. The rat's nest was an old nest. This happened at Beck's yard, not my yard. They even said that they did not trust Firkin's diagnoses. They said they had to diagnose because Firkins Chrysler could be lying and cheating. All I wanted is for replacement parts to come from the Chrysler factory, but they would not guarantee that would happen. It is easy to give 5 stars when everything goes well but a real 5-star company comes through when times are tough. I will pay Firkins Chrysler about $2,000. to have the damaged parts replaced with Chrysler parts. A new truck should be repaired with only new Chrysler parts and the Beck dealership should be honest and foot the bill, but they won't. I don't understand why the Finance Department insisted on handling the complaint. That was their first mistake. This issue should have gone immediately to management for decision. More

It was a pleasure working with the Dealership. Adam was very professional and easy to work with so much so we have purchased 5 vehicles from him only. Adam was very professional and easy to work with so much so we have purchased 5 vehicles from him only. More

The team at Becks made the process of purchasing my new truck very easy. No high pressure sales, just answered questions and got me financed. Great place to buy a vehicle. truck very easy. No high pressure sales, just answered questions and got me financed. Great place to buy a vehicle. More