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Beck Ford - Service Center

Palatka, FL

4.7
300 Reviews

300 Reviews of Beck Ford - Service Center

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May 26, 2025

They came to my place of work and changed my oil in the company parking lot. Tucker was great at communicating and let be know via text when he was done. More

by JRELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker-5 star
May 27, 2025 -

Beck Ford responded

We're glad you enjoyed the convenience of our Beck Ford Mobile Service and that Tucker was so accommodating. Let us know when you're ready and we'll be happy to come out again. Thanks for your business!

May 25, 2025

The employees are very good and very helpful the only thing I don't like is if you pay with a credit card you get charged a hefty service fee I don't think that is very fair More

by budzie58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Beck Ford responded

Thank you for taking the time to share your feedback. We're glad to hear our team was helpful and provided a positive experience! We understand your concern about the credit card service fee — it’s something many businesses face, and we’re always looking for ways to make the process as fair and transparent as possible. Your input is truly valued, and we’ll be sure to share it with our management team. We appreciate your business and hope to continue serving you in the future!

May 24, 2025

Did a good job. Used the mobile service and they actually called to see if they could come a little early. They did and had the job done in less than half and hour More

by mschroth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin McMurray 5 stars
May 23, 2025

I appreciated Service coming to do the recall at my home. Thank you very much. More

by JWOOUIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
May 27, 2025 -

Beck Ford responded

Thank you for your kind words! We're glad we could make the recall process more convenient by coming to you. Providing easy, hassle-free service is what we strive for. We appreciate your trust and look forward to assisting you again in the future!

May 22, 2025

Convenient, fast and overall great service. I moved from a larger city where there was always a wait and to get in. Beck had me in and out. More

by landonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Beck Ford responded

Thank you for the great review! We’re so glad to hear that you had a smooth, efficient experience with us. Providing fast and convenient service without the long waits is exactly what we aim for. Welcome to the area — we're happy to have you, and we look forward to serving you again!

May 17, 2025

Have used them often and they're always professional at getting the service done on my car and rv More

by jeffmcclellan96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Beck Ford responded

Thank you, Jeff, for your continued trust and loyalty! We’re grateful for the opportunity to service both your car and RV, and it’s great to hear that our team consistently delivers professional and reliable service. We look forward to seeing you again and are always here when you need us!

May 15, 2025

The employees are a pleasure to deal with . Always very pleasant. And it’s very clean. More

by snowbunny876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Beck Ford responded

Thank you for your review! We're very happy to know that our Quick Lane team always provides a great experience for you. We appreciate your loyalty and we'll look forward to your next visit!

May 15, 2025

The service was really great. Expensive but great! I would recommend them to any one More

by DMCARPENTER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Beck Ford responded

Thanks for the 5-star review! We appreciate your business and the recommendation!

May 12, 2025

Rexx was very good handling the situation entirely while my car was there.i appreciate good customer service 👍 More

by LIZKRAEMER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Beck Ford responded

Thank you, Liz! We're thrilled to hear that Rexx took great care of you and your vehicle. Providing excellent customer service is always our goal, and we’re glad Rexx delivered. We truly appreciate your feedback and look forward to serving you again in the future!

May 11, 2025

Service was done on schedule and the service advisor kept me informed throughout. Drop off and pickup were easy for a local dealer. More

by jeffE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mimi Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Beck Ford responded

Hello Jeff, Thank you for taking a moment to provide feedback. We're glad to know that we made your service easy and convenient. Thanks for your business. Let us know when you're ready for the next pickup and drop off!

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