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344 Reviews of Beck Ford - Service Center
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July 28, 2025
They ran like a well oiled machine. Top notch service. Jeremy at the service desk went the extra mile to make sure all of my requests were taken care of. Top notch service. Jeremy at the service desk went the extra mile to make sure all of my requests were taken care of. More
by driswall
Verified Customer
July 26, 2025
Had my 2020 Escape in for a recall of a door issue and had my 40k maintenance done. Everyone was very courteous , waiting room was comfortable (no tea for the Keurig though), and the courtesy van and driv had my 40k maintenance done. Everyone was very courteous , waiting room was comfortable (no tea for the Keurig though), and the courtesy van and driver were great. All good. More
by CAROLSFOIL
Employees Worked With
July 26, 2025
Awesome service, Warranty work was done fast. Even furnished a loaner. Mike the service writer is awesome. Even furnished a loaner. Mike the service writer is awesome. More
by hellocellon
Employees Worked With
July 24, 2025
Rick was very professional in showing us and dealing with us on our Escape we purchased. PJ also was very helpful,professional in getting our deal completed, working on our trade in value to make the deal.We us on our Escape we purchased. PJ also was very helpful,professional in getting our deal completed, working on our trade in value to make the deal.We were treated like Family ! Ike was very helpful in all the paper work completion in sealing our final deal to be proud ford owners of my Escape which I love.Thanks to all of you for your friendship and how you handle us like family.We will continue to deal with you guys and sent you customer's when possible. More
by sherrilalv
July 24, 2025
I brought my Explorer in to get alignment and was informed that it needed more extensive repair. Both Mike and Rex was very professional and made sure that I understood exactly what was needed and ke informed that it needed more extensive repair. Both Mike and Rex was very professional and made sure that I understood exactly what was needed and kept me informed of what was going on. I highly recommend the service. They have an awesome team of technicians and leadership. More
by ROBRO140
July 19, 2025
While on vacation from Massachusetts, the rear differential in my truck came apart on a Friday afternoon. After having left a message, Mark Roser called me back. In our conversation, Mark display differential in my truck came apart on a Friday afternoon. After having left a message, Mark Roser called me back. In our conversation, Mark displayed the highest level of professionalism and concern for us. From the very outset, he was clearly committed to doing all he could along with his team to get us back on the road, and on our way home. Although there were challenges getting the necessary parts, he was diligent in following up with any possible dealer that could provide the parts, and in communicating the status with me. At times when calling, instead of getting Mark I dealt with Rex. He followed Mark’s good lead and continued with a high level of professionalism in good communication. As quickly as possible, the truck was back together and we were on the road. We were able to make the over 1500 mile trip to home trouble free. Very impressed with Mark, Rex, and the work that was done by the technicians. More
by OAKDALEPROPERTY
July 19, 2025
Great people easy to work with in service. Had my car in and out, great communication. Had my car in and out, great communication. More
by brian.freeman71
July 11, 2025
Very professional and informative. Always polite and helpful. The entire staff communicates very well. Service is outstanding! Always polite and helpful. The entire staff communicates very well. Service is outstanding! More
by THEOBOLDJOHN
Employees Worked With
July 07, 2025
Rexx was knowledgeable and great that work with. Beck works for its customers but needs more help in the service dept Beck works for its customers but needs more help in the service dept More
by TC
Employees Worked With
July 06, 2025
Fast service and clean dealership. They have been good to me every step of the way through buying to my service needs. They have been good to me every step of the way through buying to my service needs. More
by sprothro24
