Beck & Masten Buick GMC North

The service is always great here! I was in and out very quickly. I will continue to use Beck & Masten north for the future maintenance of my vehicle. I was in and out very quickly. I will continue to use Beck & Masten north for the future maintenance of my vehicle. More

Seamless purchase. Very helpful and professional staff. Great communication and an overall great experience. Will definitely consider buying here again. Very helpful and professional staff. Great communication and an overall great experience. Will definitely consider buying here again. More

They took long time and they did not keep me informed. .I had to call several times. I also asked to check other things than what the fixed and they ignore that request completely. .I had to call several times. I also asked to check other things than what the fixed and they ignore that request completely. More

Don’t understand why I needed to fill out same forms two times but otherwise it was a Good experience. times but otherwise it was a Good experience. More

I was a walk-in at Beck & Masten North, in Houston, and was pleasingly surprised at how smooth my experience was. Cameron assisted me, and was very professional and accommodating. He even offer a ride home was pleasingly surprised at how smooth my experience was. Cameron assisted me, and was very professional and accommodating. He even offer a ride home and back, if I chose not to wait, the expected 2 hrs, to do my service request. I stayed and was very comfortable. I had fresh coffee, WiFi, and a charging station. There was no pressure to get additional services and all items inspected, were printed out and labeled as good, urgent or recommendations for future service. I highly recommend Beck & Masten North for your auto service needs. More

Very experience Service everybody treated me very well, very good service with oil changing and more!! very good service with oil changing and more!! More

They are very attentive. They explain things in a way that u can understand. They are very polite. From the people checking u in to the advisors. My advisor Cameron Hayes is They explain things in a way that u can understand. They are very polite. From the people checking u in to the advisors. My advisor Cameron Hayes is the best. More

My service advisor Adrian and also Matthew took good care of my vehicle with an oil change and repair of recall item. I will likely return for future service needs. It is nice to have feel valued as a custom of my vehicle with an oil change and repair of recall item. I will likely return for future service needs. It is nice to have feel valued as a customer. More

Adrian in service is great to work with! Always focused on providing great customer service. Always focused on providing great customer service. More

Purchased a new vehicle from them this past weekend, worked with Mike Sharaf and Javonte Wright. I shopped around for some time and wanted to get as much of the process done over the phone as possible. worked with Mike Sharaf and Javonte Wright. I shopped around for some time and wanted to get as much of the process done over the phone as possible. Mike was amazing in handling that and Javonte helped out when I came into the dealership to pick up my car. Took a little longer than I expected but that is because I chose to show up at lunch time on a Saturday. Even though everyone at the dealership was extremely nice and the whole process was extremely smooth. Great experience! More