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Beck & Masten Buick GMC North

Houston, TX

4.3
1,114 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,114 reviews

May 18, 2025

This is the third vehicle I’ve purchased from Beck and Masten. It won’t be the last. I dread dealerships, but not this one. They make buying easy! More

by dan.sherwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javonte and Trey
May 20, 2025 -

Beck & Masten Buick GMC North responded

Hi Dan, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2025

Christina was great. From the confirmation call the day before, to the service the day of. As a person who works in the service industry myself I absolutely love and appr More

by ebonynacole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
May 18, 2025 -

Beck & Masten Buick GMC North responded

Hi, we're happy you found Christina to be so supportive during your experience here at Beck & Masten Buick GMC North. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2025

Very easy to deal with. My salesperson,Michelle was very helpful with everything and did a great job explaining the features of our new vehicle. More

by 14foots
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Shepherd
May 18, 2025 -

Beck & Masten Buick GMC North responded

Hello, we're happy you found our staff Michelle to be so supportive during your experience here at Beck & Masten Buick GMC North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2025

Great service even though I was a walk in. Super friendly! Maryann made sure I knew the issues I had but was understanding about the fact that I needed to leave town the next day. More

by kroan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryann in Service
May 18, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2025

Had appointment for oil change, tire rotation and inspection. Arrived at0830 left at one pm. Four half hours is far too long. Would think long before going back. More

by Dwaddle46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Beck & Masten Buick GMC North responded

I apologize for the delays during your recent service visit. Could you please contact me at your earliest convenience so I can see what happened here while your vehicle was being serviced. I would like to discuss further. Thank you David Marti Jr Service Manager 281.897.6641 dmarti@group1auto.com

May 13, 2025

Makes no sense to buy a truck from them if you can’t get an oil changed in under 3 hours with an appointment. Service department is a joke and management of that department is worse. More

by Txchamp13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Beck & Masten Buick GMC North responded

Good afternoon, I'm sorry your recent service visit was not satisfactory. I know depending on the time of day and amount of volume, it will cause longer than normal turnaround times. Could you please reach out to me at your earliest convenience to discuss your experience. I would like to see how we can make your experience better for your next visit. Thank you David Marti Jr Service Manager 281.897.6641 dmarti@group1auto.com

May 11, 2025

I love the quick answer from my service advisor Christopher... he get the problem solved it's really a good place to purchase or simply service your vehicle. More

by angie_hdz06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 13, 2025 -

Beck & Masten Buick GMC North responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 10, 2025

1. 9am oil and fuel filter change appointment took over 3 hours. Service tech started truck to get mileage? left truck running in driveway for 30 minutes before i walked over to turn it off, it sat for anoth More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana
May 14, 2025 -

Beck & Masten Buick GMC North responded

Good afternoon, I'm sorry your recent service experience was less that the 5-star rating we are always trying to achieve. Please reach out to me at your convenience to discuss and hopefully we will be able to repair our relationship. David Marti Jr Service Manager 281.897.6641 dmarti@group1auto.com

May 10, 2025

Great experience from the start! The salesman and financial dept were extremely helpful and are clear from the beginning. Will recommend to everyone this dealership. Wont regret it i More

by pabgar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Rincon
May 10, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

Matthew was my service assistant and he really did a great job addressing my questions and concerns. Also Juan helped me on picking good tires for my situation. More

by rplatt05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Juan
May 12, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Matthew and Juan here at Beck & Masten Buick GMC North! We are always more than happy to assist you if anything else comes up. Take care!