Beck & Masten Buick GMC North

Malibu vidit The service advisor, Steve Sherman covered the procedure the tech rep had to use in regards to system issue that was occurring from shift lever not en The service advisor, Steve Sherman covered the procedure the tech rep had to use in regards to system issue that was occurring from shift lever not engaging completely in the park position. He was absolutely correct and the part installed upon arrival a few days later from the GM part center corrected The system read problem which I appreciate. It is nice dealing with someone who knows their products that they are involved with on a day by day bases. More

Great customer service We Bring all our cars for service here and recommend to everyone. Lee is a great service advisor always has a great attitude and I’m in and out no pro We Bring all our cars for service here and recommend to everyone. Lee is a great service advisor always has a great attitude and I’m in and out no problem. More

Oil change & wipers I came in this afternoon to get a routine oil change and wipers replace. Understanding that the wait can somewhat be lengthy I waited patiently. When I came in this afternoon to get a routine oil change and wipers replace. Understanding that the wait can somewhat be lengthy I waited patiently. When I came upon taking care of the charges I noticed that the wipers hadn’t been replaced. Not wanting to wait another lengthy time frame, Melissa Solis then assured me it would be a priority to get it replaced and to compensate me for the confusion she gave me a complementary oil service for my next visit. The fact that Melissa wasn’t the one who initially assisted me but took time in comforting and assuring me that every will be done proptly. It’s great customer service such as Melissa’s that binds and builds great repore amongst the GMC community and customers. More

Gmc 2018 canyon It was great experience ,I was their to look at canyon the staff seems good organized the sales team knowledgeable , the location is very convenient, It was great experience ,I was their to look at canyon the staff seems good organized the sales team knowledgeable , the location is very convenient, I would recommend any body to this dealer for their future vehicle need More

Great Experience .... Again. Very pleased with how William Pendergraff took care of the deal and walked away knowing that my deal was a good one. Great experience and this is the Very pleased with how William Pendergraff took care of the deal and walked away knowing that my deal was a good one. Great experience and this is the second vehicle bought at Beck Masten. More

Experience You can not ask for a better staff! They are always friendly, helpful and caring. Will go the extra mile to help their customers. Will continue to go You can not ask for a better staff! They are always friendly, helpful and caring. Will go the extra mile to help their customers. Will continue to go there for all my vehicular needs. Also, Dee is the best! 😉 More

JoeB Response to May 10’s Service Issue with computer message on system of wife’s Malibu. Issue discovered and new assemble ordered to correct issue. Shuttle cab service was excellent Issue with computer message on system of wife’s Malibu. Issue discovered and new assemble ordered to correct issue. Shuttle cab service was excellent with a very interesting operator. More

Do not get service done here. I brought my vehicle in for warranty service repairs, i was told 2 days to repair. The vehicle was there for 6 days with no phone call. When i went to I brought my vehicle in for warranty service repairs, i was told 2 days to repair. The vehicle was there for 6 days with no phone call. When i went to pick up the vehicle 2 of the repairs were not done. I also found a new scratch on it that someone poorly tried to repair. When i asked about the scratch they denied it happening there, i showed pictures of the vehicle to the manager the day i dropped it off with no scratch, i was then talked to rudely, and told i was being denied service, and to take it to another dealership to be finished. More

Great Experience After extensive online research, I factory ordered my new vehicle from this dealer since they afvertised the best pricing among dealers in my area. G After extensive online research, I factory ordered my new vehicle from this dealer since they afvertised the best pricing among dealers in my area. Generally low pressure and laid back atmosphere with friendly and knowledgeable staff. More