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Beck & Masten Buick GMC North

Houston, TX

4.3
1,114 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,114 reviews

May 08, 2025

Great and clean place they take time to discuss with you about your car and give Great detail what problem is and how they can fix it More

by deonwilson569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

Staff is always attentive and efficient. I like how friendly the entire staff is, every visit, every time. More

by Todd S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
May 10, 2025 -

Beck & Masten Buick GMC North responded

Hi Todd, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

Very good service. Personally, I can say that they are very professional in what they do, I am very grateful More

by Cchaj14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

Best experience dealing with car salesman. Eric is the best. Dealership is top notch . Would highly recommend. More

by gfields57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
May 09, 2025 -

Beck & Masten Buick GMC North responded

Hi, we're happy you found Eric to be so supportive during your experience here at Beck & Masten Buick GMC North. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2025

My service was great from when I pulled into the bay up until I was done. Top notch service. More

by ton1_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2025

I called and made an appointment for Saturday May 3,2025 @ 2:30pm for an oil change snd battery check. I did drop my vehicle off on Saturday with the agreement I would pick it up on Monday when I got off af More

by Pamela C Golden
Recommend Dealer
No
Employees Worked With
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
May 08, 2025 -

Beck & Masten Buick GMC North responded

Good morning, I'm sorry about the breakdown in process during your recent service visit. Could you please contact me at your earliest convenience as I would like to discuss your experience and hopefully use it as a learning situation moving forward. David Marti Jr| Beck and Masten Buick GMC North Service Manager 281.897.6641 dmarti@group1auto.com

May 19, 2025 -

Pamela C Golden responded

Thank you David for responding to my review. I called and spoke with David and he was very apologetic and showed concern about my issue. He offered me options to show he considered me a value customer. He did give me a full tank of gas to show he valued me as a customer. This has nevered happened to me before. I will be back for my next service

May 05, 2025

Purchased our first vehicle from this dealership about a month ago. From the telephone call, to meeting our salesman Jeremy Hatcher, and finally the financing, our experience was a five star rating. Jeremy More

by Prescottc1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hatcher
May 08, 2025 -

Beck & Masten Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 04, 2025

Matthew was the absolute best! Went for an oil change and my truck was washed and they provided a video that showed everything that they inspected. Best service! More

by pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
May 06, 2025 -

Beck & Masten Buick GMC North responded

Hello Pam, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2025

Got the deal I wanted on the truck I was looking at, buying process was efficient More

by reedvogt00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Francis - 5 Stars
May 06, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 02, 2025

I had been searching for a high-demand vehicle, the Yukon XL with a diesel engine, for over two months. My experience with other dealerships was frustrating, including one instance where I put down a deposit More

by jesus_d956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee And Efrain
May 05, 2025 -

Beck & Masten Buick GMC North responded

Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Beck & Masten Buick GMC North!