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Beck & Masten Buick GMC North
Houston, TX
1,171 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,171 reviews
December 13, 2024
Cameron, the service representative was awesome. It was the conversation in the customer waiting room that concerns me. Also, the TV was set to a GMC Channel full of ads. It didn’t feel “at home” It was the conversation in the customer waiting room that concerns me. Also, the TV was set to a GMC Channel full of ads. It didn’t feel “at home”. Atmosphere was more cold and impersonal. Customers were talking about how the dealership has changed for the worse. Lots of personnel changes. For example, my service representative is no longer there. Many said this was their last visit. The conversation among the customers were all negative. What has happened there? More
by GMC OWNER
Employees Worked With
Cameron
December 12, 2024
Had an oil change appointment and was promptly greeted by a serice rep. Work was completed quickly and thoroughly and I was able to follow the progress on my phone. Good experience! a serice rep. Work was completed quickly and thoroughly and I was able to follow the progress on my phone. Good experience! More
by larryh243
Employees Worked With
December 07, 2024
Regarding service, Steven in drop off and my service manager, was very efficient and professional. Providing a ride home in a timely fashion, communicated repairs and worked with me in a way that will b manager, was very efficient and professional. Providing a ride home in a timely fashion, communicated repairs and worked with me in a way that will bring me back next time I need help. Great job! Pickup was very easy also the next day. More
by Mr. Black
December 05, 2024
Service Rep was very helpful and communicated well, service was expedited quickly. Over all good job service was expedited quickly. Over all good job More
by Ericksonww
December 05, 2024
My service rep, Oscar Camargo, was both gracious and thorough. He was professionally courteous to me even after dealing with a not-so-polite previous customer. And when my vehicle was returned from t thorough. He was professionally courteous to me even after dealing with a not-so-polite previous customer. And when my vehicle was returned from the service department with an issue that it wasn’t even brought in for, Oscar took it back to service to get it immediately corrected. More
by ALBaker711
Employees Worked With
Oscar Camargo
December 03, 2024
Muy buen servicio y amabilidad con los clientes acogedores con cada uno de sus clientes acogedores con cada uno de sus clientes More
by carmavi86
Employees Worked With
December 03, 2024
Hector Rincon was professional and informative through the whole trade-in and purchasing process. Highly Recommended the whole trade-in and purchasing process. Highly Recommended More
by Tonynguyen210
Employees Worked With
