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Beck & Masten Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.3
1,171 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,171 reviews

December 03, 2024

Felt very welcomed from the time we walked in the front door. No pressure presentation and driving of several trucks. Salesman was very knowledgeable of all the features. We picked the vehicle of our dream More

by bryan4dgr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darin Wyborny
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Dec 20, 2024 -

Beck & Masten Buick GMC North responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

The sale force up front was good but in the back office you will get the short end of the stick More

by John.davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Beck & Masten Buick GMC North responded

Hi John, thank you for taking the time to leave a review for us at Beck & Masten Buick GMC North. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2024

Not happy at all this time. Today I found out they ruined my wheel lugs last performing rotate the tires to my Malibu. They couldn't rotated this time... I haven' More

by contrerasfidel33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sunny Felix
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Dec 03, 2024 -

Beck & Masten Buick GMC North responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eric Clifton Service Manager eclifton@group1auto.com

November 29, 2024

I'm not good on writing and essay on things. I just know that they did a great job on my vehicle. More

by mh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Stacy
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Dec 01, 2024 -

Beck & Masten Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2024

Oscar the service advisor was able to get my car in for diagnostics on time. The technician found the source of my oil leak and was able to make repairs promptly. I was on my way in a timely manner. More

by dansmitty49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Dec 01, 2024 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Oscar here at Beck & Masten Buick GMC North! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2024

Very considerate enjoyed the experience would buy again knowledgeable staff courteous efficient. Good follow-up after sale More

by paulrcherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Beck & Masten Buick GMC North responded

Hi, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2024

Mr Todd was great professional & caring about serving my 2023 Sierra. Excellent & on time frame he spoke too. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Todd
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Nov 28, 2024 -

Beck & Masten Buick GMC North responded

Hi Mark, we are delighted to have given you such a positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

November 27, 2024

Beck and Masten dealership has friendly and helpful salesman Joe Nabbs was truly helpful salesman who assisted us with our purchase with our new Sierra. More

by Car54whru
Recommend Dealer
Yes
Employees Worked With
Joe Nabbs
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Nov 28, 2024 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Beck & Masten Buick GMC North team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2024

The best service center for your GMC I could ever recommend. Truthful, honest and reliable! More

by Gmayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Todd
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Nov 28, 2024 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

November 26, 2024

Had to waot a few moments but Ashley jumped right in and went to work! Lyft service was great. Ashley was really sweet. Fellows outside were Johnny on the Spot to receive you and direct you to the service More

by motherofcian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Nov 27, 2024 -

Beck & Masten Buick GMC North responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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