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Beck & Masten Buick GMC North

Houston, TX

4.3
1,134 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,134 reviews

September 06, 2024

Beck and Masten has great customer service, and willing to help.Darin is friendly, knowedgeable, courteous and is familiar with the vehicles on the lot. More

by Denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pierce was absolutely wonderful with pricing and I am thankful for him
Sep 28, 2024 -

Beck & Masten Buick GMC North responded

Denise, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!

September 05, 2024

2/3 scheduled oil changes have taken over two hours. When making the appointment I verified the filter and oil were in stock. I was sent home overnight with the wrong oil so I could come back the follow More

by Jlrm99
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ansley/Jade was great explaining problems
Sep 08, 2024 -

Beck & Masten Buick GMC North responded

Jlrm99, Thank you for informing me about your recent service experience. Please know that we are looking into your concerns, and will reach out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Deanna Fuirmaono Service Manager dfuimaono@Group1Auto.com

September 05, 2024

Thanks for the three choices Love my new Buick that pick and thank you Fabio & the sales team More

by LIZZEt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FABIO AND THE GENERAL MGR
Sep 28, 2024 -

Beck & Masten Buick GMC North responded

Lizzet, we are so pleased you enjoyed your visit to Beck & Masten Buick GMC North! Thank you, and have a fantastic day!

September 04, 2024

Great experience. Everyone was great to deal with from sales to finance. I would definitely purchase again. More

by Jhartman2629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Beck & Masten Buick GMC North responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

Nice and courteous people to work with Very helpful in every part of the transaction. More

by Adsempe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Beck & Masten Buick GMC North responded

Hi Adsempe, thank you for taking the time to leave a review for us at Beck & Masten Buick GMC North. We're happy we could meet your expectations! Thank you again for the great review!

September 03, 2024

Beck & Masten Buick GMC North has excellent customer service. Lee showed me option in the newest Buick models so that I could pick the best vehicle for me. I was not pressured to buy a vehicle that was More

by everitte.thompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Hobson
Sep 06, 2024 -

Beck & Masten Buick GMC North responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

September 02, 2024

Smooth, efficient, quick process! Javonte’ moved heaven & earth to find the exact car I wanted and have it transferred to beck & masten. 10/10 experience & highly recommend!!! Trey ma More

by Morgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey, Javonte
Sep 06, 2024 -

Beck & Masten Buick GMC North responded

Hi Morgan, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

September 01, 2024

Tk was are sales person and he made our wish come true. We were blessed to have a top of the line salesman just like our vehicle. He was friendly and full of energy. We definitely appreciate him. More

by Hannah Greer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TK
Sep 06, 2024 -

Beck & Masten Buick GMC North responded

Hi Hannah, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2024

Good service and processing time . Make an appointment before because they are usually busy here. Sales team respect your time and have the process moving along in a reasonable time. More

by Mahendra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lovish
Sep 06, 2024 -

Beck & Masten Buick GMC North responded

Hi Mahendra, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

The dealer was professional in all aspects and made it an easy straight way of purchasing the vehicle. The whole process was streamlined and well organized More

by Oroscom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Javonte, Manager Andrew Martinez
Sep 02, 2024 -

Beck & Masten Buick GMC North responded

Hi, thank you so much for your positive comments about Beck & Masten Buick GMC North! We hope you have a great day!

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