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Beck & Masten Buick GMC North

Houston, TX

4.1
828 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 828 reviews

January 13, 2015

Costco dealer I got special pricing through Costco and started working with Manny. Per the Costco papers I had to work with certain people. Manny is not on that l More

by cd370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manny Dawar, Joshua Reedy
Jan 13, 2015 -

Beck & Masten Buick GMC North responded

We appreciate your taking the time to tell us how we did. Manny Dawar is one of our Costco Managers, so I apologize for the confusion. Our goal is to make sure you are 100% completely satisfied. Please give me a call at (281) 469-5222 so that I may discuss this with you, further. Thank you! Melynda Lewis

January 09, 2015

liars bunch of F&$!%# LIARS In big bold letters they say 38, 899.00 THEN VERYSMALL msrp47, 989 when I called the dealership and I ask them is that the price of the truck there li More

by thebus
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Betto Garcia, Cesar Morin
Jan 09, 2015 -

Beck & Masten Buick GMC North responded

Thank you for your input. I apologize we were not able to come to terms on this deal for you. I would like to further discuss the details and see if I may be able to work something out for you. Please contact Melynda at 281-469-5222 at your convenience. Your complete satisfaction is our #1 goal and we look forward to hearing from you soon. Thank you.

January 08, 2015

Erik Ochs from Service Dept. is the best My family has been getting all our vehicles serviced at Beck & Masten for years and Service Consultant Erik Ochs has always been very professional, re More

by Gene B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Ochs
January 04, 2015

worst salesman I've ever had to deal with Kept feeding me bull promising certain numbers. Repeatedly telling me my payments were gonna be at a certain amount that I was comfortable. Even made More

by patch15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel Fernandez
December 18, 2014

Great experience at the service center Lee was very helpful. Honored my coupons and got the brake job done on time. I certainly will bring my car to this service center in the future. More

by Raymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
October 02, 2014

GREAT EXPERIENCE WITH A GREAT DEALERSHIP!! Our experience with Beck & Masten was probably the best experience we have had with a dealership. Thomas was very personable and very much a Christian More

by Susie&Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Clark, Efrain Guerra
September 09, 2014

great customer service Tom and Frank did a great job in delivering the 2013 Chevrolet Tahoe Texas edition as they said they would. thanks again guys outstanding job. More

by agg3782
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, used car sales, Frank Usen
May 15, 2014

Thanks to Beck & Masten Victor was very helpful and a joy to deal with. Thanks to Manny we got into a vehicle that was perfect for our growing family. More

by mirandaa729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Gomez, Manny Dawar
May 14, 2014

Great Customer Service!! A+ Mr. Mack Flourney, greeted us as we told him exactly what we wanted and looking for. He met every expectation and beyond. Great dealership and they ta More

by ToronLawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2014

Purchase of Certified GMC Yukon XL Parrish, Larrick and Victor made my GMC purchase one of the smoothest transactions I have ever had when purchasing a vehicle. Strongly recommend buyi More

by matthewmfos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parrish Hadley, Victor Gomez, Larrick French
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