Beck & Masten Buick GMC North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Costco dealer I got special pricing through Costco and started working with Manny. Per the Costco papers I had to work with certain people. Manny is not on that l I got special pricing through Costco and started working with Manny. Per the Costco papers I had to work with certain people. Manny is not on that list. He told me that it would be fine. So he sends me on a test drive so he can look at my trade in when I get back my car hasn't moved and it takes another 20 min to get it inspected. They shoot me a clear low ball value almost half what a bank said it would be just two days before. then he starts playing 4 square with me and keeps promising I can structure the deal anyways I want. finally he disappears to the loan guy and after 45 min he comes back and ask for a co signer. I told him upfront there wasn't one. at this point I take my care and leave. Later I call Reedy who I explained everything again to he said he would pull my file from Manny and call me as soon as he had it. That was 30 days ago..... only thing I have gotten from them was Manny sending me a credit application again to see if I had a cosigner yet. That is two guy that have lost my business More
liars bunch of F&$!%# LIARS In big bold letters they say 38, 899.00 THEN VERYSMALL msrp47, 989 when I called the dealership and I ask them is that the price of the truck there li In big bold letters they say 38, 899.00 THEN VERYSMALL msrp47, 989 when I called the dealership and I ask them is that the price of the truck there like it is come on in blah blah blah. I get there and thses idiots have the nevers to tell me ok what color you want and the interior. So I pick and he saids ok here are the keys take it for a test drive. So I did with my family. Coming back talking to the sales guy. He starts telling that the only way I can get that price if im in the milatery, or if I have a credit union account, or if im at costco. I told him where does it say that in the internant. He starts giving me the run around about this and that. So he goes back talks to who know what and be brought the price to 43,000.00. I told him thats too much where is my down payment. They keep saying that my down payment does not have do nothing with the truck. So I leave they call back later saying we are almost close just come back. So I did like an idiot. Then on papre they only have written 39, 999.00. Im like where is my down payment break the payments down show me the numbers from down payment +tax and title+ total of truck. They insulted me by saying that my down payment was not going to help. Then not even a minute later he came back and said I need a co signer..DONT TRUST THEM AND I WOULD RECOMMEND SOMEWHERE ELSE! . More
Erik Ochs from Service Dept. is the best My family has been getting all our vehicles serviced at Beck & Masten for years and Service Consultant Erik Ochs has always been very professional, re My family has been getting all our vehicles serviced at Beck & Masten for years and Service Consultant Erik Ochs has always been very professional, responsive, and helpful whenever we need service or repairs. It's been a pleasure working with him and I would recommend that anyone with auto service needs to go to Beck & Masten North, and talk to Erik Ochs if you can. He'll take care of you and your vehicles the best way anyone can. Gene B. More
worst salesman I've ever had to deal with Kept feeding me bull promising certain numbers. Repeatedly telling me my payments were gonna be at a certain amount that I was comfortable. Even made Kept feeding me bull promising certain numbers. Repeatedly telling me my payments were gonna be at a certain amount that I was comfortable. Even made me initial several papers to confirm then Wasted hrs waiting on him, then he walked me to finance which had me thinking he had the numbers where I wanted. So I sat another couple hrs in finance waiting just so they can call me in to see these ridiculous numbers on a used vehicle. Angel fernandez is a waist of time. Sat at the dealership all those hrs for nothing. More
Great experience at the service center Lee was very helpful. Honored my coupons and got the brake job done on time. I certainly will bring my car to this service center in the future. Lee was very helpful. Honored my coupons and got the brake job done on time. I certainly will bring my car to this service center in the future. Thank you, Lee! More
GREAT EXPERIENCE WITH A GREAT DEALERSHIP!! Our experience with Beck & Masten was probably the best experience we have had with a dealership. Thomas was very personable and very much a Christian Our experience with Beck & Masten was probably the best experience we have had with a dealership. Thomas was very personable and very much a Christian. He made us feel that he was sincerely trying to help us get a car instead of making us feel he was there for his own interest. We feel he was very honest and worked with us to help us get a good car and one we were able to afford. Mr. Guerra handled the financing for us and he as well went out of his way to help us with the loan portion of the transaction. We feel very blessed to have been able to deal with two very professional and kind people! More
great customer service Tom and Frank did a great job in delivering the 2013 Chevrolet Tahoe Texas edition as they said they would. thanks again guys outstanding job. Tom and Frank did a great job in delivering the 2013 Chevrolet Tahoe Texas edition as they said they would. thanks again guys outstanding job. More
Thanks to Beck & Masten Victor was very helpful and a joy to deal with. Thanks to Manny we got into a vehicle that was perfect for our growing family. Victor was very helpful and a joy to deal with. Thanks to Manny we got into a vehicle that was perfect for our growing family. More
Great Customer Service!! A+ Mr. Mack Flourney, greeted us as we told him exactly what we wanted and looking for. He met every expectation and beyond. Great dealership and they ta Mr. Mack Flourney, greeted us as we told him exactly what we wanted and looking for. He met every expectation and beyond. Great dealership and they take care of their customers. We'll be back next year to purchase another vehicle! Thanks from the Lawrence Family More
Purchase of Certified GMC Yukon XL Parrish, Larrick and Victor made my GMC purchase one of the smoothest transactions I have ever had when purchasing a vehicle. Strongly recommend buyi Parrish, Larrick and Victor made my GMC purchase one of the smoothest transactions I have ever had when purchasing a vehicle. Strongly recommend buying your next car from Beck and Masten. This purchase was my fourth car from this dealership! Great Job Guys, and thanks! Matthew Foster More