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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,998 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,998 reviews

July 11, 2025

Great buying experience , nice inventory , knowledgeable staff . Baldo helped me secure the truck I wanted ! More

by georgealvarado713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baldo
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July 10, 2025

The team at Beck & Masten really helped me out when I was struggling financially. They worked with me to bring down the repair price, which I really appreciated. They help me so much,The only downside was th More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myer Christopher
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July 09, 2025

Gil provided excellent service. Immediately greeted and was taken care of. This will definitely be my service.location. More

by EJ Mckee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Campos
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Jul 11, 2025 -

Beck & Masten Buick GMC South responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2025

I did not have an appointment and Claudia checked me anyway and got me out of there sooner than expected More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia
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Jul 11, 2025 -

Beck & Masten Buick GMC South responded

Hi Joanne, we're happy to hear you had such a positive experience with Claudia! Feel free to reach out to us if you need anything. Have a wonderful day.

July 07, 2025

Excellent service, good customer service, good price, great people, amazing car model and Terrific brand! More

by miguelbermudez6175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Gomez
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Jul 10, 2025 -

Beck & Masten Buick GMC South responded

Hi, we truly appreciate your feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 06, 2025

I live next to a Chevy dealership literally 5 minutes but wasn’t getting the services I expected, especially buying a GMC from them I opted to drive 20 minutes farther and so glad I did. Excellent service ev More

by Fred.qms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
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Jul 07, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2025

Been a customer for over 15 years and only place for me to buy and bring my vehicle in for service. The people working there are the best. More

by Regina P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Truong - Service Advisor and I give him 5 stars
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Jul 07, 2025 -

Beck & Masten Buick GMC South responded

Hi Regina, we really appreciate your feedback! If you're ever in need of more help, please let us know!

July 05, 2025

Services are great! Representatives were awesome! Took care of me pretty fast! Change of management? More

by mrldl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Campos
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Jul 08, 2025 -

Beck & Masten Buick GMC South responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

July 05, 2025

Kevin was very nice and courteous but service on vehicle was very slow for oil change took about 3 hours I had an appointment for 9am. More

by xdg1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin T
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Jul 10, 2025 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent service visit took longer than expected, especially given that you had an early appointment. We understand how valuable your time is, and we apologize for any inconvenience this delay may have caused. We’re grateful for your kind words about Kevin’s professionalism and courtesy—your recognition means a lot to us. Please know that we are continuously working to improve the efficiency of our service process and will use your feedback as an opportunity to do better. If there’s anything further, we can assist you with, please don’t hesitate to reach out. We truly appreciate your patience and thank you for choosing us. Hannah Wilson Service Manager hannahwilson@Group1Auto.com

July 05, 2025

Adrain Marteniz was a great and helpful sale associate. He took the time to hold the truck for me. Customer service was excellent. More

by herman.bell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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Jul 06, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're happy you found Adrain to be so supportive during your experience here at Beck & Masten Buick GMC South. Feel free to reach out to us if you need anything. Have a wonderful day.

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