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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,959 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,961 reviews

May 31, 2025

Lots of inventory and great people! Very attentive and put in the work to make it happen! More

by torresy43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Esquivel
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May 31, 2025

The service provided was excellent and in a timely manner. The people were nice and very helpful More

by raul_05_flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
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May 31, 2025

I had a pleasurable experience at Beck & master Buick GMC. The whole staff was very professional helpful and treated me well. Your sales person Cody Dingman did an excellent job as well. I would definite More

by Johnjlopez08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Dingman
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May 29, 2025

Not great I feel like I got a new injector without a compression test. Was told 3-4 days and it was two weeks. The vehicle is exactly the same as when I took it in. I paid $1289 and nothing is fixed.ver More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Claudia and Elvin
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May 28, 2025

Very Proffisional and Helpfull Rasie Hernadez took there time to help us out very sanctifies More

by Gc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernández
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May 30, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you for your kind review; we are happy to pass along your comments to Rasie here at Beck & Masten Buick GMC South! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2025

This dealer had was very friendly. They were helpful finding us the perfect truck for our family More

by saucedadaniel86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 26, 2025

Service was great. Per invoice multi point inspection done but no breakdown of MPI noted. More

by prettyangel_374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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May 28, 2025 -

Beck & Masten Buick GMC South responded

Hi, I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Ben Richert General Manager nrichert@Group1Auto.com

May 25, 2025

Great survey from this dealership every time I enjoy the service in also communication skills are amazing More

by mamareese03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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May 26, 2025 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 25, 2025

I like the fact that they are willing to do whatever it takes to make sure the customer is satisfied. More

by emiel_adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 25, 2025

They fixed my warranty work in a timely manner and provided a rental car. They kept me up to date on progress. More

by costanalyst111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe her name was Rosie.
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May 27, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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