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Beck & Masten Buick GMC South

Houston, TX

4.6
2,983 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,983 reviews

October 17, 2022

I had a very good experience. The employees were very nice and friendly! I especially enjoyed the free careash More

by SHEILA.HARRELL57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Ohnesorge, Jason Beck, Manny Escalon, Reed Vyrostec, Jorge Gomez, Orlando Pasasin, Rafael Benavides, Frank Nolden
Oct 19, 2022 -

Beck & Masten Buick GMC South responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 16, 2022

Daniel, my service advisor/manager is great. Professional, courteous, snd always makes me feel like my car is taken care of. More

by jacobbarrientes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 18, 2022 -

Beck & Masten Buick GMC South responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 16, 2022

Very pleasurable way to purchase a new viechle that you want Great sales person Great service More

by robertc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge, Jason Beck
Oct 18, 2022 -

Beck & Masten Buick GMC South responded

Robert, I appreciate you taking the time to leave Beck & Masten Buick GMC South this excellent review! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 16, 2022

Very nice dealership and the support and staff is very helpful. And quality work. I would recommend this dealership. More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Oct 18, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 16, 2022

Great service from the people who set up my appointment and when I got there at the appropriate time took me right on in for service.. In an out . Thanks Everyone More

by G.POPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Oct 18, 2022 -

Beck & Masten Buick GMC South responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 15, 2022

I had a great experience Beck & Masten Buick, My sales person Was very nice and courteous, He Worked out my deal and got me into a 2014 Ford F150 platinum That’s very nice. Thank You for your service. More

by davidburell10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Oct 18, 2022 -

Beck & Masten Buick GMC South responded

Thank you for sharing this great feedback with us! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 15, 2022

Diagnosis for touch screen radio was simply, “it’s not working” for 190 dollars. Unsatisfactory! More

by DMONMOUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t want too.
Oct 17, 2022 -

Beck & Masten Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 15, 2022

Recibi un eficas servicio el vendedor sr. Luis me propociono un servicio magnifico .La atencio al cliente exelente More

by JASSOCAROLINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 18, 2022 -

Beck & Masten Buick GMC South responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 14, 2022

Service center is great, professional and knowledgeable. However, I don't recommend this location for anything outside of service. Worst experience I have ever encountered in my 30+ years of buying vehicles More

by Brandi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Oct 17, 2022 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 14, 2022

Sharlene and Frank were fantastic to work with. Nothing shady, nothing behind the curtain, no hidden costs tacked on at the end, just plain numbers which is how it should be. After the deal was do More

by Trevor.Davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharlene Ricketts , Frank Nolden
Oct 17, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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