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Beck & Masten Buick GMC South

Houston, TX

4.5
2,561 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,561 reviews

May 06, 2024

The service advisors are very nice and courteous and I enjoy coming there to get my service done More

by jessie46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember the service advisor name
May 05, 2024

Salesperson are receptive and responsive. I recommend them for quick turnaround times and fast deals More

by fpetrini
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sharlene Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

I always have a great experience when I got here and get my car serviced!!!! Recommend Anyone to come here all the reps are professional and friendly. More

by tahnisha.colson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Had a really great experience. Jason my sales rep was so professional and very accommodating. More

by martymeyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Beck & Masten Buick GMC South responded

Congratulations on your new vehicle! We're thrilled that Jason provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 01, 2024

Always do a great job always great customer service. I recommend service to all of my friends More

by anoby.o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 01, 2024

Not happy about it at all. Service department was not very helpful and ignored me when I walked in. Didn’t acknowledge me till I had to say something. More

by Saucedo1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Beck & Masten Buick GMC South responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 30, 2024

Great customer service will return love it! ! Will recommend people to come see y’all More

by thomasjbanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

Schedule service online was very easy. Arrived at dealer and was greated and dropped off truck for service. Service advisor was very helpful and took all info and started work. Received a More

by 02harley69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Beck & Masten Buick GMC South responded

It's great to hear that your experience scheduling service online at our dealership was smooth and convenient! Our team strives to provide helpful and efficient service, ensuring that your vehicle is well taken care of. We appreciate your feedback and look forward to assisting you with any future service needs. Safe travels!

April 30, 2024

Rafael is a great sales person, this is my boyfriend and father in law 3rd time going to Rafael! I would recommend everyone to go to him!! Super friendly and will work work you! More

by Lexi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Beck & Masten Buick GMC South responded

We're delighted to hear that Rafael has left such a positive impression on your family! His friendliness and dedication to excellent customer service are qualities we value here at the dealership. Thank you for choosing us!

April 30, 2024

Beck and Masten has such great hospitality and everyone is so helpful a makes sure that you’re properly taken care of. More

by Segovia23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Beck & Masten Buick GMC South responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

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