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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,977 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,977 reviews

April 17, 2022

Is a very helpful staff and they understand our needs and our budget.also explain all you need it to know. More

by GABINO.OJEDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherlene , Jorge Gomez
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Apr 19, 2022 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 17, 2022

Everyone was very helpful and answered all my questions. They kept me updated on everything. More

by JERI.RAYMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
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Apr 19, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 17, 2022

Everyone that was helpful Thank You All for to me and my wife Thank You More

by MARTINEZFELIPE23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Escalon, Rafael Benavides
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Apr 19, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 16, 2022

The attitude put on display give you that family feeling. I do wish they sales team were a littl more knowledgeable with Denali 2500. Learned a lot from the service guy when I brought it in for work. More

by pfuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Pasasin
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Apr 19, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 15, 2022

All the people that took care of me made sure I had a good deal More

by Junior Guerrero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cuellar, sharlene
Report | Print
Apr 18, 2022 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 15, 2022

Serrate was exceptional great Otherwise “Horrible customer service”, never in our life had such a pathetic experience especially when buying a car worth over 100K. Never recommend any of friends to c More

by ABC0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Serrete
Report | Print
Apr 18, 2022 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Beck & Masten Buick GMC South does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 15, 2022

They did my oil change in a timely manner. They were Very courteous and helpful More

by achykneesnana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
Report | Print
Apr 18, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 15, 2022

Frank and Monty were awesome! Made the entire process easy and stress free. No pressure from Mohammed in finance. Great team to work with. Will be back again! More

by BRIDGETB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty Broughton, Mohammed Qureshi, Frank Nolden
Report | Print
Apr 18, 2022 -

Beck & Masten Buick GMC South responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 15, 2022

This is the second time I have had service at Beck & Masten South service center. Both times I have worked with Edward. He has done an excellent job servicing my car and gone above and beyond both times More

by LFLOGSDON
Recommend Dealer
Yes
Employees Worked With
Edward
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Apr 18, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 14, 2022

Very helpful. Explained what needed to be done and answered all my questions. Even threw in a car wash. More

by Canyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqulynn
Report | Print
Apr 17, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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