Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Beck & Masten Buick GMC South
Houston, TX
2,969 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,969 reviews
Verified Customer
March 27, 2022
Poor customer service, waste of time with my appt. My truck was left over night and it wasn’t even looked at. Edward was worried about cleaning his work station and not focusing on my needs! My truck was left over night and it wasn’t even looked at. Edward was worried about cleaning his work station and not focusing on my needs! More
by rogerg5382
Employees Worked With
Gaby Cano
March 25, 2022
I was never informed during sale process that FOUR features on my truck don't work due to chip shortage. I found out the hard way after purchasing. features on my truck don't work due to chip shortage. I found out the hard way after purchasing. More
by GTOWNSEND1
Employees Worked With
Joe Garcia
March 24, 2022
Sales Ivan needs more education on truck features and truthfulness on responses. His respect for the customer was off the charts. Earl in finance was very persistent in getting the lowest rate out there truthfulness on responses. His respect for the customer was off the charts. Earl in finance was very persistent in getting the lowest rate out there when times are tough. He is a Huge asset to B&M! Credit to him for getting it done to drive out! Overall was pleased with my experience at B&M as this was my 10th vehicle purchased new off a lot. The last 7 were Chevy trucks. First time GMC owner and thanks to Earl I’ll be getting a refund on my deposit for a High Country. More
by pfuller
March 23, 2022
Dealings with Beck & Masten was second to none. I will recommend this dealership to anyone in the market for a new or used vehicle. Mr. Rafael Benavides helped us with the whole deal from start to I will recommend this dealership to anyone in the market for a new or used vehicle. Mr. Rafael Benavides helped us with the whole deal from start to finish and was hands down the best car salesman we have ever dealt with! More
by UNLIMITEDMARINEVPLA
Employees Worked With
Rafael Benavides
March 22, 2022
I took my car in for routine oil change and tire rotation and also for state inspection. I was pleased that these were accomplished in a timely manor. and also for state inspection. I was pleased that these were accomplished in a timely manor. More
by DORUSSI
Employees Worked With
David
