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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,966 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,966 reviews

March 20, 2022

Took care of the problem, service rep was nice and time went bye very quickly. Thanks More

by LEXNASON666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
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Mar 22, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 19, 2022

Franny Zepeda makes the difference there. ! I had a bad experience the second time there and I swore I wouldn’t be back More

by Glopez724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 19, 2022

Fast easy and a great price! I would recommend them to anyone looking for people willing to work with you to get you what you want! More

by ISAEELMOOR3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher
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Mar 22, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much, ISAEELMOOR3! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 18, 2022

All good very good all good very good always on time and very professional and will is a very good salesman very good More

by WILLIEANDERSON20182
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deanna Andrews, Arturo Gonzalez
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Mar 21, 2022 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 18, 2022

I took my vehicle in for an oil change and was in and out in one hour! More

by LSMITH2205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
Report | Print
Mar 21, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 18, 2022

This Dealership made buying a Vehicle easy with no hassles. I was given the best customer service. My dealer Made the buying process a walk in the park for me! I would recommend this dealership to any More

by Carmen Franklin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ENA PASASSIN
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Mar 21, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 18, 2022

I found the dealership to be average. During entire sale process, they never bothered to inform me or sign paperwork regarding four options that do not work due to chip shortage including More

by GTOWNSEND1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
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Mar 21, 2022 -

Beck & Masten Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Mar 22, 2022 -

GTOWNSEND1 responded

Victoria, Please feel free to call me to discuss the review @ 713-906-8778.

March 17, 2022

Really appreciate all the work and effort that Brett provided to make this Jeep deal happen for our son’s first car. He truly went above and beyond to make it all perfect and make the car buying experie More

by gloria0508
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Muller
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Mar 18, 2022 -

Beck & Masten Buick GMC South responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 17, 2022

Fast and great service. We always got to Beck and Masten for new truck and service. More

by jerryjr0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Report | Print
Mar 18, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 17, 2022

Excellent service from Ralf best sales man by far. Exceptional service from that guy 10 star service More

by davidvillajr94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralf
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Mar 18, 2022 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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