Beck & Masten Buick GMC South

Everyone was very nice . The oil change and rotation were done promptly. Done in very little time. done promptly. Done in very little time. More

thank you for the great communication fro the service advisors to the great service technician Tommy he was great I will be back for my service on my 2014 chevy Silverado advisors to the great service technician Tommy he was great I will be back for my service on my 2014 chevy Silverado More

Very pleasant experience!! Our 2nd Buick from here. Ada & Orlando are amazing & very attentive to detail!! Made process extremely easy!!! Will definitely be back!! & Orlando are amazing & very attentive to detail!! Made process extremely easy!!! Will definitely be back!! More

Andrew had excellent service! Frany as well, such great positive energy every time I come in for service. Will be returning for all future services! positive energy every time I come in for service. Will be returning for all future services! More

Sold me a 2021 GMC 1500 knew it was having issues with the lifters and never said a word about it should have told the customer and let them make a decision on buying the vehicle honesty is the best polic the lifters and never said a word about it should have told the customer and let them make a decision on buying the vehicle honesty is the best policy and to get my vehicle serviced and put new lifters was with out my vehicle for two months between dealerships More

I brought my truck in for an inop door lock actuator covered under warranty and an oil change. I left with the understanding that if parts were needed to be ordered I would receive the vehicle back to w covered under warranty and an oil change. I left with the understanding that if parts were needed to be ordered I would receive the vehicle back to wait. I dropped the truck off and did not receive any notice of status or progress by the end of the 1st day. I repeatedly texted the provided chat with no response. I called and did the telephone circles and wound up with a different service advisor who still had no clue on the status of the vehicle, however, seemed very confused why I hadn’t completed a block heater recall on a truck that stays south of Houston. I was told the parts “might be on order” but also couldnt confirm the “part” was a door lock actuator. No further communication on the 2nd day and no response on the texting chat. I called and did the phone circles again. I found out my original advisor had left on a family emergency. Typical blanket response. After being transferred to an answering machine, I called again. This time, for the service manager, only to reach the sales manager. The sales manager who did not introduce himself on the phone as such, seemed pretty irritated to be bothered by a service call. “Who are you calling for?” I was transferred back to an answering machine. No communication on the 3rd day until I initiated it with a phone call. More times around the phone network track. Got another different advisor who said the oil change was completed the day prior and the part needed arrived that morning. The vehicle should be done that afternoon and would call when completed. She called that afternoon and I picked up the vehicle that evening. I received the “your vehicle is completed text” in the provided chat about 30 minutes after taking back possession on the truck. I cant say I am real pleased with the service and communication provided. More

Great service. Jdbdbxk nckfk hideouts mcbdj Nandi hdjdb phbdjd kdo Anknbc ncncn bxbdj ncncnb ncndjd phbdjd kdo Anknbc ncncn bxbdj ncncnb ncndjd More

I had excellent service at the scheduled time. The service tech David was very good. I appreciate the quality of the service. service tech David was very good. I appreciate the quality of the service. More

Very nice people. Pleased but still waiting on a second key for car. If you charge the other owner for only one key that should go towards making a second key. All cars have 2 keys. So I will continue to key for car. If you charge the other owner for only one key that should go towards making a second key. All cars have 2 keys. So I will continue to bug Chris for the other key. More

Rosie was amazing, I know that our vehicles are in great hands when she is there!!! hands when she is there!!! More