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Beck & Masten Buick GMC South
Houston, TX
2,939 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,939 reviews
Verified Customer
December 08, 2021
Service was quick and we’ll done. Frany was great and the repair was good and done well repair was good and done well More
by randyvisage
Employees Worked With
December 06, 2021
Took two service appointments to get a recall repair done on my truck. The first appointment was a waste. I left my vehicle for a whole day to be told later that there were no parts available. The second app on my truck. The first appointment was a waste. I left my vehicle for a whole day to be told later that there were no parts available. The second appointment was a a breeze thanks to advisor Andrew. Great job. More
by ASOL
Employees Worked With
Andrew Galindo, Gaby Cano
December 05, 2021
Best service ..Frannie the service contact was awesome.. Neat and super clean waiting area with COVID spacing and great tasting free coffee..Main thing they retain their employees so you have continuity an Neat and super clean waiting area with COVID spacing and great tasting free coffee..Main thing they retain their employees so you have continuity and awesome feeling of quality service and ownership at the dealership More
by kaf@swbell.net
December 05, 2021
I purchased a used car recently. Within a couple of days, the navigation feature was found to be inoperable. Brought it to dealer and was told it was not going to be repaired after giving assurances days, the navigation feature was found to be inoperable. Brought it to dealer and was told it was not going to be repaired after giving assurances that everything was fine. More
by krobbass
Employees Worked With
Jorge Gomez
December 03, 2021
Willie is an awesome sales rep . He took us straight to the truck we were looking for just by us telling him what we wanted. He explained every detail about the truck which was a total blessing allowed us the truck we were looking for just by us telling him what we wanted. He explained every detail about the truck which was a total blessing allowed us to drive the truck . He is very friendly very knowledgeable I had a wonderful experience.. thank you so much Willie. More
by Rusie
Employees Worked With
Willie Hill
December 03, 2021
I called & was able to get a appointment, for a oil change by de time I got comfortable my truck was ready great service all employees was nice! 👌 change by de time I got comfortable my truck was ready great service all employees was nice! 👌 More
by JLLGMC08
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
December 02, 2021
The service representative took the time to understand the issues with my truck. The representative was very professional, courteous, and knowledgeable. I greatly appreciated picking up my truck cleaned i the issues with my truck. The representative was very professional, courteous, and knowledgeable. I greatly appreciated picking up my truck cleaned inside and out. The attention to details are what keep me coming back to Beck & Masten. More
by hyorosco
Employees Worked With
Rico also kept me informed. , Rosie Hernandez
