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Beck & Masten Buick GMC South
Houston, TX
2,978 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,978 reviews
Verified Customer
December 29, 2021
It took three hours to get an oil change and not due to low personnel or being short staffed. Longest wait I’ve ever had for an oil change. The SERVICE department worked so much smoother when Manny Escal low personnel or being short staffed. Longest wait I’ve ever had for an oil change. The SERVICE department worked so much smoother when Manny Escalon was the manager (in my opinion of over 10 years of doing business with Beck & Masten). More
by RAQUEL.GARZA
Employees Worked With
Rosie Hernandez
December 29, 2021
Wonderful experience. After shopping around for my corvette, I found courteous and helpful sales and management. They matched my offer on my trade and compromised on the final sale price. Not only tha corvette, I found courteous and helpful sales and management. They matched my offer on my trade and compromised on the final sale price. Not only that, but financing found great interest rates that matched my credit union. I will shop here again. More
by CLARITY111
Employees Worked With
Mohammed Qureshi, Jorge Gomez, Rafael Benavides
December 28, 2021
I require 20w50 oil and for the first time in 18 months since I switched to this thicker oil. I was charged for my oil even though I have lifetime oil changes for $19.99. I could have had a better response since I switched to this thicker oil. I was charged for my oil even though I have lifetime oil changes for $19.99. I could have had a better response when I ask why but I got my manger said so. So my oil change was over $50 plus driving to south Houston from Baytown. It would be cheaper to have it down at the Baytown GMC. You’ve wore out my welcome with the price increase. More
by AFAINA62
Employees Worked With
Gina Saez
December 27, 2021
Rosy in customer service is kind and patient...Fast Rosy in customer service is kind and patient... Fast service and always have a ride to my house Rosy in customer service is kind and patient... Fast service and always have a ride to my house More
by LUISZAVALA6
Employees Worked With
Rosie Hernandez
