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Beck & Masten Buick GMC South
Houston, TX
2,978 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,978 reviews
July 02, 2021
Great friendly service great deals and prices honest caring sales people and great pre owned vehicles. Did a great purchase and got the best deal I could. caring sales people and great pre owned vehicles. Did a great purchase and got the best deal I could. More
by GoofyGurl503
Verified CustomerEmployees Worked With
Jennifer Aubeer , Rafael Benavides
July 02, 2021
They took great care of me and my vehicle plus made sure everything was looked over and checked thoroughly, Very Polite plus very Respectful Thanks everything was looked over and checked thoroughly, Very Polite plus very Respectful Thanks More
by meza
Employees Worked With
Arturo Gonzalez
July 02, 2021
This was hands down the best experience I have had with buying a car! The whole Beck & Masten team is great, but Ena and Ada are amazing!! They worked hard to get me a good deal and made it happen quick. I buying a car! The whole Beck & Masten team is great, but Ena and Ada are amazing!! They worked hard to get me a good deal and made it happen quick. I would definitely recommend buying a vehicle from them! More
by KARENMT1021
June 30, 2021
1.Professional2.Time concerned 3. I didn't wait 1.Professional 2.Time concerned 3. I didn't wait long. 4. Greeted with a smile 5. Called when service was done. 1.Professional 2.Time concerned 3. I didn't wait long. 4. Greeted with a smile 5. Called when service was done. More
by hobbsjoyce3634
Employees Worked With
Gina Saez
June 30, 2021
Easy to work with, but my vehicle was not tested before giving back to me obviously. They replaced do you wear evaporator core because it was leaking however they did not make sure the temperature was dro giving back to me obviously. They replaced do you wear evaporator core because it was leaking however they did not make sure the temperature was dropping after they replace the part. Had to make a second appointment to go back to get it corrected. Since you guys are not off the loaner cars that’s kind of a real pain for people, the service guys should be making sure that it is fixed before giving it back to the customer…. More
by LILBITBUG77
Employees Worked With
Andrew
June 30, 2021
Advisors should smile and greet guests sooner. Some act like they don’t want to help. Make guests wait. They aren’t proactive in greeting. Don’t appear friendly. like they don’t want to help. Make guests wait. They aren’t proactive in greeting. Don’t appear friendly. More
by tysonhutch1970
Employees Worked With
Andrew
June 30, 2021
Unable to repair my vehicle for the last 8 months. It’s been in the shop 5/6 times for the same problem. Band-aid repairs on top of poor communication. This is the nicest review I could leave. been in the shop 5/6 times for the same problem. Band-aid repairs on top of poor communication. This is the nicest review I could leave. More
by BENPARMELEE
Employees Worked With
Gina Saez
