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Beck & Masten Buick GMC South

Houston, TX

4.6
2,966 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,966 reviews

December 09, 2020

Awesome service and employees..everyone was extremely helpful, professional and knowledgeable. I will co tinue to come here. Thank you. A a a a a. More

by JJHENHPD50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez, Jamie Ward, Manny Escalon
Dec 14, 2020 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 09, 2020

William the Wolf 🐺 got me good deal on a Tahoe. With that being said however the vehicle that I bought had a bad battery that failed on me literally the next day when I went to start the car in the morn More

by PDREVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William the Wolf
Dec 08, 2020 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Dec 09, 2020 -

PDREVER responded

Maybe you didnt read correctly the Vehicle i purchased from your dealership sold me a vehicle with a bad battery that I had to replace literally the next day. Not a happy customer and will not be buying a vehicle from your dealership again.

December 07, 2020

Friendly and easy experience, really enjoyed it and it was better then past car buying experiences. I will come back to Beck and Masten if we ever need another car More

by CARLOS.WALDROP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 10, 2020 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 07, 2020

Great experience buying a new truck! We were able to complete the purchase quickly and easily. We will return again in the future if we need another car. More

by Hartime01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez, Jamie Ward, Manny Escalon
Dec 09, 2020 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 05, 2020

Every visit @ Beck and Mastern South have always been excellent from the time you enter. The waiting area is always clean and in order. Frany is always helpful and professional, she's an asset to the tea More

by JFRANK4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frany, Mohammed Qureshi, Rosie Hernandez, Manny Escalon, Rafael Benavides, Victoria Gilliland
Dec 08, 2020 -

Beck & Masten Buick GMC South responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 03, 2020

Sharelene was very professional and she did everything she could to make me satisfied with my cost of my vehicle even to my monthly note!! She a great salesperson and I recommend if you go their to go to More

by JOHN81STREETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharlene
Dec 04, 2020 -

Beck & Masten Buick GMC South responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 03, 2020

Although I was highly disappointed in my one month old vehicle needing service for faulty parts, I was very pleased that I was able to get a next day appointment to get it serviced. I don’t believe that i More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo G.
Dec 04, 2020 -

Beck & Masten Buick GMC South responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 03, 2020

You did a good job on the work that was done. The service was eexcellent and I am a very satisfied customer. I will recommend More

by EDNATE1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Dec 04, 2020 -

Beck & Masten Buick GMC South responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 03, 2020

Great buying experience from start to finish. Even after the sale, there were some issues with the paint that needed to be fixed, and Mike Sparks (my salesman) helped take care of everything. More

by CHRISWB98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Michael Sparks
Dec 04, 2020 -

Beck & Masten Buick GMC South responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 02, 2020

Very happy with our sales person, Will Hill. He was extremely informative, helpful and put no pressure on us. From Frank, the manager we spoke to, to everyone else we dealt with it very easy. Love the More

by TEXASBAMMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Hill
Dec 04, 2020 -

Beck & Masten Buick GMC South responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Congrats on the new Enclave! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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