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Beck & Masten Buick GMC South
Houston, TX
2,954 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,954 reviews
November 08, 2020
The dealership Voided my powertrain warranty all because of a silly leveling kit on my truck which makes no sense. Silly....Never coming back here again or buying any vehicles from here again. of a silly leveling kit on my truck which makes no sense. Silly....Never coming back here again or buying any vehicles from here again. More
by stevenjrchavez
Verified CustomerEmployees Worked With
Jamie Ward
November 08, 2020
Great service, answering all questions about the vehicle, understanding what you’re looking for and where I will be comfortable at. One of the best things that I saw was everyone was on their tiptoes and hel understanding what you’re looking for and where I will be comfortable at. One of the best things that I saw was everyone was on their tiptoes and helped each other. I truly appreciate everyone’s help and understanding the vehicle. More
by JAVIERG1025
November 06, 2020
I had 2 salesmen. I had 4 different finance guys. While signing the papers I noticed $4k they added. I asked about it. It was for the extended warranty. They never asked me if I wanted it, just added it signing the papers I noticed $4k they added. I asked about it. It was for the extended warranty. They never asked me if I wanted it, just added it in. NOTHING was explained to me. I was far from happy. Anthony tried blowing me off. I didn’t receive the rebates as promised. But got that fixed. The truck, well that’s another story. The molding inside is coming off on passenger door. The air conditioner is loud, the steering wheel is crooked and the light on headliner wasn’t attached to roof of truck. For $41k financed for a Canyon Elevation, I’m not 100% happy. More
by ANGELABARTON1015
November 06, 2020
Always happy with the service great awesome customer service and the service was excellent awesome too awesome awesome awesome awesome service awesome sales love that place service and the service was excellent awesome too awesome awesome awesome awesome service awesome sales love that place More
by 1STLAUNCH
Employees Worked With
Other Employees :
Earl, Rosie Hernandez, Jamie Ward, Manny Escalon
November 03, 2020
Great visit from the moment we walked on the lot. Very attentive and willing to help. Happy with our purchase, definitely would recommend to friends and family. attentive and willing to help. Happy with our purchase, definitely would recommend to friends and family. More
by VRO4
November 03, 2020
Jennifer Pasasin was very professional and great to work with. Finance gentlemen was also very helpful. Orlando Pasasin ensured we were happy with the vehicle and deal we received. with. Finance gentlemen was also very helpful. Orlando Pasasin ensured we were happy with the vehicle and deal we received. More
by bmmarti
Employees Worked With
Jennifer Pasasin, Orlando Pasasin
November 02, 2020
Nelson is the best sales guy! He goes above and beyond to make his customers happy. He pays attention to every detail and listens to what you desire. make his customers happy. He pays attention to every detail and listens to what you desire. More
by MARIA_G_ALVAREZ78
Employees Worked With
Mohammed Qureshi
November 02, 2020
Work was completed as expected however I was disappointed that I had to pay for my oil change. I only put about 5000 miles on my car in the first year and missed the deadline for my free oil change for purch that I had to pay for my oil change. I only put about 5000 miles on my car in the first year and missed the deadline for my free oil change for purchasing a new vehicle by a couple of weeks. That just doesn’t seem right. Due to COVID we placed less miles on the car. More
by VJBULEREZ
Employees Worked With
Art in Service
November 02, 2020
Ruben was very helpful and made my deal happen. Every went good and we needed up getting what we wanted. Finance was very helpful as well. went good and we needed up getting what we wanted. Finance was very helpful as well. More
by SABASD79
Employees Worked With
Ruben , Mohammed Qureshi
November 01, 2020
This is by far the best dealership I have ever had the pleasure of doing business. The honesty care about their customers.. 5 stars everyday pleasure of doing business. The honesty care about their customers.. 5 stars everyday More
by Richard Davis
Employees Worked With
Rosie Hernandez
