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Beck & Masten Buick GMC South
Houston, TX
3,017 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 3,017 reviews
December 02, 2020
Very happy with our sales person, Will Hill. He was extremely informative, helpful and put no pressure on us. From Frank, the manager we spoke to, to everyone else we dealt with it very easy. Love the extremely informative, helpful and put no pressure on us. From Frank, the manager we spoke to, to everyone else we dealt with it very easy. Love the Enclave! More
by TEXASBAMMA
Verified CustomerEmployees Worked With
Will Hill
December 02, 2020
Took over two hours for an oil change and tire rotation. They were very friendly and helpful it just shouldn’t take so long in my opinion. They were very friendly and helpful it just shouldn’t take so long in my opinion. More
by KENNYISBELL
Employees Worked With
Lady that handles oil changes
December 01, 2020
Easiest car buying experience I have ever had. Jennifer was efficient and knowledgeable. I would recommend this dealership to anyone looking for a 100% stress free car buying experience!!!! was efficient and knowledgeable. I would recommend this dealership to anyone looking for a 100% stress free car buying experience!!!! More
by jennysue1270
Employees Worked With
Jennifer Andaur
December 01, 2020
Very pleaseD with my 1st. Service visit Rosie was exceptional and will have me bringing my 2019 GMC 3500 back to Beck And Masten for future service exceptional and will have me bringing my 2019 GMC 3500 back to Beck And Masten for future service More
by lking6630
Employees Worked With
Rosie Hernandez
November 30, 2020
If you are looking for a new GMC, LOOK NO FURTHER! From the time I parked my car an got out, Michelle G was patiently waiting! Michelle was professional and knowledgeable about the GMC Sierra that we we the time I parked my car an got out, Michelle G was patiently waiting! Michelle was professional and knowledgeable about the GMC Sierra that we were wanting, but instead she sold us on the bigger prize. We could not be more excited about our purchase of the 2021 Sierra SLT!!! My Husband loves it and is still learning about all the bells and whistles included!! Love Love It! More
by MIZZROBINSON2014
Employees Worked With
Michelle Guerrero , Shannon Eiler
November 30, 2020
Salesman was 8 out of 10, did what he could do within his authority. Sales Manager was an xxxxxxx, was not easy to work with, made us feel like we were stupid. After 2 1/2 hours finally got to the price t authority. Sales Manager was an xxxxxxx, was not easy to work with, made us feel like we were stupid. After 2 1/2 hours finally got to the price that was advertised online. Financial manager was very professional and personable. More
by KYLEPERRYHILL
Employees Worked With
Orlando Pasasin
November 30, 2020
Jamie was very helpful and knowledgeable about my problem. All work was done on same day. I couldn’t ask for anything more than how everything was handled! problem. All work was done on same day. I couldn’t ask for anything more than how everything was handled! More
by BRIAN@CEDTIDAL.COM
Employees Worked With
Jamie Ward
November 29, 2020
Salesperson lacked any customer service. Provided no product knowledge. Took almost 6 hours from meeting to delivery. Salesman constantly made inappropriate and unprofessional comments. The finance m product knowledge. Took almost 6 hours from meeting to delivery. Salesman constantly made inappropriate and unprofessional comments. The finance manager, Earl was main reason we stayed and purchased. We have had similar experiences with service department with previous vehicle. More
by Melindajadams
November 29, 2020
Frank Nolden and Ada Pasasin were an absolute pleasure to work with. They helped us find the perfect truck, were clear with their communication, and treated us like family. work with. They helped us find the perfect truck, were clear with their communication, and treated us like family. More
by Elizabeth Kelly
