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Beck & Masten Buick GMC South

Houston, TX

4.6
2,951 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,951 reviews

October 25, 2020

La persona que nos alludo mas fue don ivan deste el pricipio q llegue a buscar la camioneta asta que tenia lo que no sotros estabamos buscando nos la mostro y aser trato asta buscar el mejor precia par More

by MBRENDA1620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
Oct 29, 2020 -

Beck & Masten Buick GMC South responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 25, 2020

Really good at selling the car, and awful follow through and service. We had the truck for 36 hours before the engine failed. They can’t figure it out yet and have to have an engine specialist check the car More

by NGOHARKHAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
October 24, 2020

Very good experience. Ada helped us out in every step. Wonderful customer service polite and friendly staff. Would definitely recommend this place to anyone who is interested in buying a new car More

by ALEXLAEJ2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Beck & Masten Buick GMC South responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 24, 2020

One of the best car buying experiences I have had. Ruben was professional and knowledgeable about the vehicle and all the excesserys which made for a hassle free purchase. More

by RESTLESWATERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben leon
Oct 26, 2020 -

Beck & Masten Buick GMC South responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 24, 2020

Awesome dealership. Jamie in service is the best. They gave me a loaner car which I appreciate very much. Love this dealership. We have bought 4 new and 1 used car. More

by Roary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Ward, Manny Escalon
Oct 27, 2020 -

Beck & Masten Buick GMC South responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 24, 2020

Jamie is the best service writer that I have ever done business with in and out quick as promised and I will spread the word More

by B.CARPANTER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Ward, Manny Escalon
Oct 27, 2020 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 23, 2020

I have been going to this location since I got my car, Ms. Rosie has always been good to me very respectful and friendly. Always looking forward to seen her. More

by EALVARADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Oct 26, 2020 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 22, 2020

I truly enjoy taking my car in for service at the dealership because I know the professionals there will get the job done the best. More

by jeanie.p60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Oct 26, 2020 -

Beck & Masten Buick GMC South responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 22, 2020

They make you feel welcome .Frank is always helpful and Michael was great as well. I would most definitely recommend this dealer ship. I will always shop here. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sparks
Oct 26, 2020 -

Beck & Masten Buick GMC South responded

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied. Don’t hesitate to call or message us should you have any questions. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 22, 2020

Rosie is amazing! She answered all my questions and was extremely helpful. Excellent customer service. I would definitely have Rosie help me again next time! More

by dhvillagomez4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Oct 26, 2020 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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