Beck & Masten Buick GMC South

Service Every time I visit this dealership, the visit is very pleasant. I always feel like I’m at home. Frany is an excellent greeter. She knows her job and h Every time I visit this dealership, the visit is very pleasant. I always feel like I’m at home. Frany is an excellent greeter. She knows her job and has a great smile. More

Rafael Benavides is above and beyond in excellence! This dealership has great atmosphere. People are happy here and my salesperson (Rafael Benavides) was professional and personable, knowledgeable and This dealership has great atmosphere. People are happy here and my salesperson (Rafael Benavides) was professional and personable, knowledgeable and works hard to provide a really positive customer service experience. It is obvious Rafael’s main goal is to get you the perfect car on your budget. He has won a life-long customer with me!! I really appreciate him because, in this industry, this level of excellence is difficult to find!! More

Outstanding Rafael was amazing very courteous!! Excellent salesman! it felt like we We’re his proirity he kept up very well informed on our purchase of our truck! Rafael was amazing very courteous!! Excellent salesman! it felt like we We’re his proirity he kept up very well informed on our purchase of our truck! He treats you like family! Highly recommend! More

Poor advertisement I went to this place with a internet sale price in mine, emailed the lady, she even called me to confirm and I specifically told her what I needed in I went to this place with a internet sale price in mine, emailed the lady, she even called me to confirm and I specifically told her what I needed in order to make this happen. She agreed of course and said yes they can come close as possible to that. It’s reasonable. So I went in. Spoke with the sales person, he was cold and never spoke with us to begin with. before we got started we also told him what I told the sales last prior to him and that’s what I wanted to even make this possible. His response was, “those are just receptionist, they will say anything to just get you in here!” So right then we knew this was xxxxxxxx. He never once asked for numbers, information, ran credit or anything, no questions about down payments, nothing. He came back with a number 200 and something over my payment I had requested to be close to. He said we “didn’t qualify” for all the incentives. He never asked us one question to even know if we got qualified, what my down payment was, what my credit score was or anything. I was in shock that a sales person could be so unprofessional. I could have cash for the Yukon but he wouldn’t of known because he never once asked. Needless to say we left. Never go to this place again, the internet prices are all scams and are not true numbers. Beware of this place! More

Very good customer service. Service staff was very attentive and did their due diligence to check everything on my truck. Noted some items that were overlooked from my prior serv Service staff was very attentive and did their due diligence to check everything on my truck. Noted some items that were overlooked from my prior service provider and were very willing to make sure things were taken care of the right way. I did end up spending the entire day at the dealer due to delays that is what lead to me only giving 4 stars. More

Oil change Once again service was great!! I am glad to see the young lady that helps me Rose got promoted. She deserves it!! Her name is not listed below but I k Once again service was great!! I am glad to see the young lady that helps me Rose got promoted. She deserves it!! Her name is not listed below but I know her first name is Rose. More

Excellent Great Customer Service!!! Very understanding!!! CSR very explanatory!! Will assure to come back!!! Will refer people & looking forward to next serv Great Customer Service!!! Very understanding!!! CSR very explanatory!! Will assure to come back!!! Will refer people & looking forward to next service!!! Thumps up very happy!!! More

Great service and friendly staff I had an appointment for an oil and filter change, Wes greeted by Rosanna and it was nothing but smooth sailing after that. She got me logged in and d I had an appointment for an oil and filter change, Wes greeted by Rosanna and it was nothing but smooth sailing after that. She got me logged in and directed to the cookies and coffee. My total time at service center was 45-60 minutes. I'll be back in 5000 miles. Thanks again. More

Great service everytime I go in! The dealership is always clean and comfortable. Jamie is always polite, very knowledgeable and extremely helpful. If he is not there, I leave and sche The dealership is always clean and comfortable. Jamie is always polite, very knowledgeable and extremely helpful. If he is not there, I leave and schedule an appointment when he returns. Usually an overall good experience. More