
Beck & Masten Buick GMC South
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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I started looking for a GMC Acadia on Sept 11th and by Sept 24 I was driving home my new 2014 GMC Acadia exactly how I wanted it and the price I wanted to pay. Toby was the best sales person that I have Sept 24 I was driving home my new 2014 GMC Acadia exactly how I wanted it and the price I wanted to pay. Toby was the best sales person that I have ever dealt with - this vehicle was my dream car and he made it happen without any flaws and in a timely manner. I was a Happy customer and if I ever need to purchase another vehicle I know where I'll be going. Don't waste time anywhere else - this is the best dealer in town. Beside the best sales person Beck and Masten has the best finance and after-market guy too! More
We enjoyed our experience purchasing a new Denali GMC at Beck & Masten. Anthony was super friendly and no-non sense. We love our new truck. Beck & Masten. Anthony was super friendly and no-non sense. We love our new truck. More
I can't say enough good things about the service department at Beck and Masten. I called Jaime Ward looking for someone to help me since the dealership close to me did not want to help me. I have department at Beck and Masten. I called Jaime Ward looking for someone to help me since the dealership close to me did not want to help me. I have a 2009 Acadia that was acting up really bad and knew something was seriously wrong but the dealership closest to me did not want to investigate the real problem since I did not have a "check engine light" that came on. They had told me to "just drive it until the check engine light comes on" and then we can help you. When I spoke to Jaime he was more than willing to help me and provide me with a loaner car while my car was being evaluated and worked on. The service team gladly took my car in, got it to act up and called me to let me know what the problems were. I had to have 3 coils replaced in addition to the main computer of my car. They quickly ordered the parts and took car of all the problems. The service manager Manny Escalon was so nice and made it a point to make sure I was being taken care of, the loaner car was adequate and that I was getting the service I expected. I just could not get over how professional things were handled and how well they treated their customers. Even though this dealership is much further away from my home, I will definitely be giving them all my business since they willing to make sure their customers are well taken care of and provide excellent service. Thank you again to Jaime Ward for all your help. You and your team are awesome. More
My wife and I went to Beck and Masten South to buy a used Suv. We ended up buying a used 2011 Tahoe. We took the Tahoe home and started to notice some issues with the car and wanted to trade it back in becau Suv. We ended up buying a used 2011 Tahoe. We took the Tahoe home and started to notice some issues with the car and wanted to trade it back in because my wife and I usually keep our cars for 6-7 years and we didn't want a bad one. Josh took good care of us and let us trade the car back in for what we paid for it and found us another one that we were very pleased with.... Very good customer service!!!! Wouldn't hesitate to buy from him again! More
Very bad experience. I bought a used car on 4-30-2013 and traded in my car . Today is June 8th and they have not paid off Wells Fargo for the car they bought from me. Wells Fargo shows I still own the car an traded in my car . Today is June 8th and they have not paid off Wells Fargo for the car they bought from me. Wells Fargo shows I still own the car and behind on loan for 2 months. My credit rating And credit has already been affected. I still do not have plates for the car I bought either! Other poor service as well. Horrible experience and very upset about damage to my credit. Oh by the way the car I traded in they have already sold .......... More
Fantastic experience. Robert took care of us from the moment I talked to him on the phone. Not only did he get me in the car that I wanted, he got me a better deal than I could have imagined. He was ve moment I talked to him on the phone. Not only did he get me in the car that I wanted, he got me a better deal than I could have imagined. He was very professional and couteriois. He explained everything up front. I would highly recommend Robert to anyone looking for a good experience in buying a car. More
I visited this dealership after going to Beacon Credit Union web site which indicated that Beck & Masten South had the vehicle I was looking for. Mr Phister contacted me and sent me a picture and a more Union web site which indicated that Beck & Masten South had the vehicle I was looking for. Mr Phister contacted me and sent me a picture and a more detailed description of my vehicle-of-interest. Mr Phister was very responsive to my needs and questions and provided service above and beyond my expectations. The vehicle was clean and in near perfect condition. The add- ons I purchased were installed in a timely and professional manner while I drove a very nice loaner car. My overall experience at Beck & Masten was very pleasant and unstressful, unlike some of my previous car buying experiences. I believe this truck will serve me well for many years and I would recommend this dealership, as well as Mr. Phister, to anyone. Beck & Masten South gets a 5 star rating from me. More
Robert was great with helping me buy my new car. After my purchase I came in a few months later and he remembered exactly who I was too! Friendly face, friendly service, and a good experience in buying my my purchase I came in a few months later and he remembered exactly who I was too! Friendly face, friendly service, and a good experience in buying my first car. Thanks Robert! More
The people at this dealership were very friendly and knowledgable. They were able to answer any questions which I had and were able to present other alternatives. Mr. Robert Pfister was a very knowledga knowledgable. They were able to answer any questions which I had and were able to present other alternatives. Mr. Robert Pfister was a very knowledgable salesman that took it on himself to try and get me what I wanted. The people at this dealership were all very polite and made it seem that they wanted to try their best to get me what I wanted the most practical way. More
We went to look at vehicles on a very cold and rainy day. Without any hesitation, Robert moved vehicles around, let us drive several, and educated us about the vehicles we were looking at. He answered all of Without any hesitation, Robert moved vehicles around, let us drive several, and educated us about the vehicles we were looking at. He answered all of our questions and was able to compare similar vehicles from other brands. We told him we would be back in a few weeks. When we next talked to Robert, we gave him the list of what we wanted and he proceeded to find it. While in limbo, he loaned us vehicles and kept in touch about the one they were having delivered. When we received our new Acadia, we went through an orientation session with Robert that was nothing short of amazing. This man knows his vehicles and he cares about his customers. You couldn't ask for more. Beck and Masten should be proud to have an employee of this caliber. More