
Beck & Masten Buick GMC South
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Was a great experience. Ricardo took care of us. Great truck, right price, low interest rate on the financing and very fair trade in value. I needed gap insurance added to my deal and before I had a chan truck, right price, low interest rate on the financing and very fair trade in value. I needed gap insurance added to my deal and before I had a chance to think about it, Ricardo got more money for my trade to cover my gap insurance. Great Job, Sir!! More
We had a great experience with the purchase and he works well to get the customers satisfaction. We hardly recommend this dealership and if you need a car go here to Beck and Masten with Juan Hernandez. well to get the customers satisfaction. We hardly recommend this dealership and if you need a car go here to Beck and Masten with Juan Hernandez. More
Awesome customer service in one word, went in just to look around and maybe test ride, and ended receiving a great experience with your courteous sale consultant, showed me the vehicle, explained the look around and maybe test ride, and ended receiving a great experience with your courteous sale consultant, showed me the vehicle, explained the components and attractions, allowing me to test drive a 2014 GMC sierra. After the test drive and the competence of Juan's work skill, i was convinced in going inside for futher negotiations. Happy with the pricing and my buget i decided in finalizing the deal. Thanks to Juan and Beck & Masten team im a complete satisfied customer definitely will recommend this team. Thanks More
We purchased a use 2009 Acadia from this dealership in July. It was sold to us with problems despite the dealership assuring us it went through an extensive checklist before it was offered for sale. So fa July. It was sold to us with problems despite the dealership assuring us it went through an extensive checklist before it was offered for sale. So far it has been in the shop 5 times and STILL isn't running properly. Each time they "bandaid" fix it, we pick it up, and it starts acting up again within a few weeks. We then return for the process to begin again with yet a different service person, only to be juggled around again. Thankfully we were smart to purchase the extended warranty. We will be taking our business elsewhere. More
Great Price, No Hassles, A great experience, very professional kind and friendly. They were quick and to the point with no back and forth on price. Beat the competition with ease. Great salesman to professional kind and friendly. They were quick and to the point with no back and forth on price. Beat the competition with ease. Great salesman to deal with I fully intend to purchase my future trucks there. More
For starters, The salesman barely spoke to me when I was in to look at a vehicle I had found online. I bought a Ford (not a buick/GMC) which is probably part of the reason I wasn't treated very well. The on in to look at a vehicle I had found online. I bought a Ford (not a buick/GMC) which is probably part of the reason I wasn't treated very well. The only reason I went through with the purchase (which I shouldn't have) Is because I was there for a specific vehicle. If i was just car shopping I wouldn't have stayed for longer then 10 minutes. When I got home with my new vehicle, I noticed the inspection was out and had been out since July (still out as I'm writing this). Looked at a CarFax report, the only two things I could find on the vehicle was the original purchase and the emmisions failure. In other words, they took the car in, failed it, then turned around and sold it. Keep in mind I did not purchase a warranty as for the Factory Warranty should be valid until 2015 (or 36K miles) (60K On the power train) although the aftermarket parts automatically voided my warranty. Reason the car failed, the original owner had removed the Catalyc Converters (Typical in a sports car). They took care of the car and provided me with a loaner (the only good thing I got from them) and told me to drive for a few hundred miles and inspect it. So I did, failed again. Went through the process one more time and the car is still not passing. ALL THEY CAN TELL ME IS "Ehhh just drive it for a few hundred miles and i'll put a little bit of gas in it next time you bring it in". And i gave them a good trade in (low mile V6 mustang with aftermarket stereo, no dents/dings mint condition interior) and my car was filthy after they "Detailed" it. I would NOT recommend buying a car from this dealer. At least NOT the Pre-Owned section anyways. More
We are very pleased with our new Buick Enclave. Anthony Morelli was friendly, helpful, and had a no nonsense approach which we really appreciated. We will be recommending him and the dealership to others. Morelli was friendly, helpful, and had a no nonsense approach which we really appreciated. We will be recommending him and the dealership to others. More
Me and my husband were very well taken care of. We were very pleased with Tony he helped us out to the fullest. We definitely recommenend him to Family and friends!! very pleased with Tony he helped us out to the fullest. We definitely recommenend him to Family and friends!! More
Manny Escalon's dept serviced my 2009 GMC that I had purchased at another dealership. Manny and his concern for customers is the reason I continued to have my vehicle serviced at Beck & Masten which le purchased at another dealership. Manny and his concern for customers is the reason I continued to have my vehicle serviced at Beck & Masten which led to a new vehicle sale with Robert Pfister. Robert was very professional and handled my new car purchase very well. More