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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,978 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,978 reviews

December 02, 2022

The used vehicle department are very helpful and professional. Jose Cuellar was polite, and answered all my questions and concerns. More

by AORNELAS1721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cuellar , Jorge Gomez
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Dec 05, 2022 -

Beck & Masten Buick GMC South responded

Reviews like yours are truly a breath of fresh air! Jose is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 02, 2022

A little better communication. I understand they work off commission. Considering we did this over the phone and from out of town More

by MENDOZARACING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Qureshi, Victoria Gilliland
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Dec 06, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 02, 2022

Easy to book an appointment, the response time and accuracy was on point. Highly recommend this Service Center here at Beck & Masten Buick GMC South. More

by gg51martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
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Dec 02, 2022 -

Beck & Masten Buick GMC South responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 02, 2022

Excellent customer service support. The man that I was assigned to wasn't there when I arrived at 7:30 am but another customer service support member checked me in, instead of making m More

by Blonde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez, Arturo Gonzalez
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Dec 05, 2022 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 02, 2022

Would prefer a phone call from you guys. Thank you. Battery issues for a long time. More

by Bgriffith771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Report | Print
Dec 05, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 01, 2022

Very fair and professional friendly and attention to details very nice dealership and the salesman was knowledgeable More

by sdirayc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Report | Print
Dec 02, 2022 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 01, 2022

Very professional people who work at this dealership thanks for helping me I will recommend anyone to deal with you all. More

by PASTORWLSMITH3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Beck
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Dec 02, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 30, 2022

Daniel has provided great service as usual. Great individual! Will definitely continue to go to this location. More

by christian.diosdado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 02, 2022 -

Beck & Masten Buick GMC South responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 29, 2022

I purchased a pre-owned vehicle from Beck&Masten South (Houston). Richard Wohl was my salesman. Richard executed the sales process with the utmost professionalism. More

by DREW_GREEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Wohl, Mohammed Qureshi
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Dec 01, 2022 -

Beck & Masten Buick GMC South responded

Drew, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Richard's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 29, 2022

Daniel woods took care of me I went in for a oil change thank you More

by MERCHANT261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel woods
Report | Print
Nov 30, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us your positive review! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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