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Beck & Masten Buick GMC South

Houston, TX

4.6
2,982 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,982 reviews

October 26, 2022

Toby at Beck&Masten south has always taken great care of me on 4 vehicles I’ve purchased. I returned because of him. Everyone is always attentive when I come in for things I may need. More

by SCOTTYNEWSOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
Oct 28, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 26, 2022

My salesperson Monty Broughton was great. He took care of everything needed and also made sure I received all of the benefits I was entitled to. More

by kev_buckus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty Broughton
Oct 28, 2022 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 26, 2022

We’ve been Ada Pasasin’s customers for 12 years. She is very dedicated in finding us the best automobiles for the best price. She always goes above and beyond to make us happy returning customers! S More

by JLOPEZ22506
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 25, 2022

Lots of inventory, respectful people no matter how much you haggle with them. Thank you More

by EDWARD_GALLENO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ena pasasin
Oct 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 25, 2022

Maximo is a great sales rep who looks out for the customer. Will do business with him again More

by KLEETAYLOR87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maximo, Manny Escalon, Jorge Gomez
Oct 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 25, 2022

First time getting a service here, staff was nice I received good customer service but the issue was the service to my truck I went in for oil change, everything was good until next day I came to find More

by Kass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward, good customer service
Oct 27, 2022 -

Beck & Masten Buick GMC South responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 25, 2022

The sales lady was very good took her time to check all the things I need to know for the sale she was very nice about all the things I need to know about the car More

by EOSBORN001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Oct 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 25, 2022

The sails man Joshua was great. Everybody else needs to be trained especially the guy in finance thanks to him my first payment was late See my previous dealerrater it goes into More

by smileybass2002
Price
Recommend Dealer
No
Employees Worked With
Jason Beck, Mohammed Qureshi, Arturo Gonzalez
Oct 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Oct 31, 2022 -

smileybass2002 responded

I’m available now but anytime before 5:00.

Oct 31, 2022 -

smileybass2002 responded

Phone number 832-331-9017

October 24, 2022

Gabby is a great service person, and professional, i love her enthusiasm and kindness toward customers 👏 ❤️ More

by BJAY7822
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Ohnesorge, Jason Beck, Manny Escalon, Jorge Gomez, Orlando Pasasin, Rafael Benavides, Gaby Cano, Frank Nolden
Oct 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 24, 2022

We love using this dealership and the staff always takes excellent care of our us More

by Mr. Nelloms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Oct 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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