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Beck & Masten Buick GMC South - Service Center

Houston, TX

4.3
1,697 Reviews

1,697 Reviews of Beck & Masten Buick GMC South - Service Center

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March 14, 2025

They had my truck in for service, turn around was pretty quick. They worked with my warranty company, to save me money More

by timw65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Myer
Mar 18, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2025

Truck was towed in. Alberto is awesome. Kept me on the status of the repairs the whole time. More

by dreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto.
Mar 18, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

March 12, 2025

Adam and Gil my advisors were the best. I brought in my Yukon for oil change service and they found other minor things I just forgot about after their inspection. They got me taken care of More

by erikaprzc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil and Adam
Mar 15, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 08, 2025

Courteous and professional staff. Clear explanation of service performed. Provided service to be done in the future to prevent breakdown. More

by dewberry_nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BB
Mar 10, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

Service writer is always helpful Service department is always very fast And the coffee machine is great More

by bduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gill service writer
Mar 08, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2025

Horrible and will never return. They wanted to charge me $250 for a bad recommendation. And it took a week just for that. More

by slipshoddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Beck & Masten Buick GMC South responded

Good morning, I am so sorry you experienced this. I am having a difficult time finding you in our system and would like an opportunity to resolve this. Please contact me at your earliest convenience. Thank you, Hannah Turpin 832-775-1750

March 01, 2025

Shane in service was great as always I've had a great experience with my purchase and continued service at Beck and Masten South More

by jknoxmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

BB in Service is great! He would keep me updated even though I received a text with a link to check status. The facility is clean with 2 waiting rooms. The techs and porters More

by Teresa Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BB
Mar 02, 2025 -

Beck & Masten Buick GMC South responded

Hi Teresa, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2025

Shane was very professional with how he handled everything appreciate everything he done to get my vehicle running again. Thank you, More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Mar 03, 2025 -

Beck & Masten Buick GMC South responded

Hi Angel, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. If you have any further questions, please give us a call. We're always happy to help!

February 15, 2025

Good service. Did not wait in line. All was quick and easy. Pricing is good. More

by 2.6.2015dr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Feb 18, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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