Beck & Masten Kia
Tomball, TX
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Margo was great. She was very helpful through the whole process. She answered all my questions and helped me get in and out very quickly. She was very helpful through the whole process. She answered all my questions and helped me get in and out very quickly. More
Jeremy was great he worked hard an did great I will recommend sales agent he did great he went above an beyond for me to schdule approved an help he is great mr Jeremy Phillips was great recommend sales agent he did great he went above an beyond for me to schdule approved an help he is great mr Jeremy Phillips was great More
Purchased 2 EV's last month. for one car charging getting interrupted every 30 minutes. and for the other car they haven't completed the paper work and can't make any payments. for one car charging getting interrupted every 30 minutes. and for the other car they haven't completed the paper work and can't make any payments. and also I traded my previous car, But for some reason I'm getting missed payments from them too. tried to contact sales manager Issac for 2 weeks now, did not get any response him. having a very bad experience with them. More
They added ridiculous auto zone type stuff to vehicle insisting they do that on all vehicles and no option to not have on. Then if one did want that silly stuff, it would have cost less than $50 but the insisting they do that on all vehicles and no option to not have on. Then if one did want that silly stuff, it would have cost less than $50 but they charged 300% more. In addition they added a theft GPS tracker that was over $1000. This device is not required by my insurance company or my financing bank. They refused to take it off or the charge for it. Its only good for a year. Jeez what a rip off. We will never do business with them again. We paid MSRP so we all know they made plenty of profit. Unfortunately we lost three vehicles to a hail storm and were in need. Sorry customer service in sales. Glad we live 200 miles away and hopefully never even see their sign again. More
This dealership used to be good, but new ownership took it waaay down. I won't go there anymore, it's a waste of money and time..beware... it waaay down. I won't go there anymore, it's a waste of money and time..beware... More