Beck Nissan

Beck Nissan responded

Thank you for taking the time to leave a review, Pamela! We're so glad Anita and Chris were able to help you with your Kicks and make sure all of your questions were answered. Buying a vehicle should be an exciting experience, and it's great to know they helped make the process comfortable and informative. We appreciate your business and hope you're enjoying your new Kicks! — Carole M

Beck Nissan responded

Thank you for sharing your experience, Fred. We understand how important it is to keep a company vehicle on the road, and we know that unexpected repairs can create challenges when your business depends on that vehicle. We're glad our team was able to get your starter replacement handled quickly and help provide the confidence that your vehicle was ready to get back to work. We appreciate your trust in us and look forward to being there whenever you need reliable service in the future. — Carole M

Beck Nissan responded

Thank you for sharing your experience! We're glad our team was able to respond quickly and provide the excellent service you were looking for. We're also happy to hear you enjoyed the coffee while you were here—it's the little touches that help make your visit more comfortable. We appreciate you choosing Beck Nissan and look forward to taking care of you again the next time you need service. — Carole M

Beck Nissan responded

Thank you for the recommendation! We're proud to have a service team that customers can count on, and we're glad their knowledge and professionalism made a positive impression. Our service manager and the entire department work hard to provide a great experience from start to finish, and we appreciate you taking the time to recognize their efforts. — Carole M

Beck Nissan responded

Thank you for sharing such a meaningful compliment! After 57 years of driving and countless service experiences, it means a great deal to hear that our team stands out as the best you've worked with. We're grateful for your trust and for the opportunity to care for your vehicle. Our service team takes pride in providing knowledgeable, dependable, and respectful service, and we're thrilled to know that came through during your visit. We look forward to continuing to take great care of you for many years to come. — Carole M

Beck Nissan responded

Thank you for your thoughtful review, Candice! We're glad our team was able to thoroughly diagnose the issues with your vehicle and get everything repaired once the parts arrived. We know dealing with multiple repairs can be stressful, so we're happy we could work around your schedule and get you back on the road as quickly as possible. We appreciate your trust in our service department and look forward to being here whenever you need us. — Carole M

Beck Nissan responded

Thank you for such a thoughtful review! We had a smile reading your comments about Jennifer—we're sure she'll appreciate them just as much. We also appreciate you mentioning the misunderstanding regarding the extended warranty. Feedback like yours reminds us how important it is to make sure every detail is explained clearly. We're glad everything else went smoothly and that Jennifer, our sales team, finance team, and everyone you worked with made you feel welcome. Thank you for your recommendation, and we hope you enjoy your new vehicle for many miles to come! — Carole M

Beck Nissan responded

Thank you for your kind words! We're glad you had such a positive experience with our team. Rudy has a way of listening to what his customers need and helping make the process straightforward, so we're happy to hear that was your experience as well. We appreciate your business and hope you're enjoying your new vehicle! — Carole M

Beck Nissan responded

Thank you for such a thoughtful review, Mike. It means a lot to hear that after purchasing so many vehicles over the years, this experience felt different. We believe buying a vehicle should be about listening to what the customer wants, not adding pressure, so we're glad that's exactly how you felt. We truly appreciate your business and your kind words about our team and pricing. Enjoy your new vehicle, and we hope to see you again when it's time for the next one! — Carole M

Beck Nissan responded

Thank you for taking the time to share your experience, Tony. We're sorry to hear about the frustration you've had with both the oil change reminder not being reset and the ongoing issue with your Frontier's center console. We understand how disappointing it is to still be waiting for a resolution. I've shared your concerns with our Service Manager, and he will be reaching out to you by the end of the day today to discuss both issues and work toward a resolution. We appreciate your patience and the opportunity to make this right. If there's anything else I can assist you with, please don't hesitate to contact me directly at (386) 328-0344, ext. 135. Whether it's related to this visit or any future experience at one of our dealerships, I'm always happy to help in any way I can. Thank you, Carole Mahanes Customer Experience Coordinator