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Beck Nissan - Service Center

Palatka, FL

4.6
246 Reviews
Call Service Center (386) 328-2775

246 Reviews of Beck Nissan - Service Center

Sort by
June 14, 2025

I have no issues with service on car. When checking out I asked about free car wash. She said they don’t do it anymore but she would text me link. That never happened and I gave her cell More

by cindyreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2025

Quick and reliable service. Easy to make an appointment. Notification when done was great timing. More

by BlueCamaroJacky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Beck Nissan responded

Thank you so much for the great feedback! We're glad to hear that you found our service quick and reliable, and that scheduling was easy. We’re especially happy the completion notification was well-timed for you. We look forward to serving you again in the future!

June 01, 2025

My experience with the Service department was very good. Everyone very friendly and they did exactly what I ask them to do. Thank you.. More

by SDBRANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Beck Nissan responded

Thank you so much for your kind words! We're glad to hear you had a great experience with our Service Department. It’s always our goal to provide friendly, reliable service and take care of exactly what our customers need. We truly appreciate your feedback and hope to see you again soon!

May 31, 2025

We spent thousands of dollars to fix a van that was never fixed. Horrible experience- More

by APRIL34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Attanasio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shane McBay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Beck Nissan responded

We're truly sorry to hear about your experience and the frustration it’s caused. This is not the level of service we strive to provide, and we take your concerns very seriously. We’d like the opportunity to understand what went wrong and see if there’s anything we can do to make it right. Please contact us directly at (386) 328-0344, ext. 135, so we can look into this further. Your satisfaction matters to us, and we appreciate the chance to address the situation.

May 30, 2025

Great service a Pleasure to do business with your team. I'll be back for more More

by lbacelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Beck Nissan responded

Thanks for the great review! We appreciate your business, and we look forward to serving you again in the future!

May 26, 2025

Brian is professional and accommodating as my visits aren’t scheduled. It seems that the engine warning light only likes to come on when I’m in the midst of my 40 mile commute to work. I appreciate that More

by mbraden1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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May 27, 2025 -

Beck Nissan responded

Thank you for your kind words! We’re glad to hear that Brian has been able to accommodate you, even on those unexpected visits — those warning lights always seem to pick the worst timing! We truly appreciate your patience and loyalty, and we're happy to keep you on the road with as little disruption as possible. We’ll always do our best to fit you in when you need us!

May 28, 2025 -

Beck Nissan responded

Thank you so much for your kind words! We're glad to hear that Brian has been able to accommodate your visits, even when they're unplanned. We know how frustrating it can be when that engine light decides to show up at the worst times, especially during a long commute. We're always happy to work you into the schedule and get you back on the road as quickly and safely as possible. Thanks again for your trust in Beck Nissan!

May 12, 2025

Very accurate and reasonable pricing on all of their service. No add ons or unnecessary work. More

by OBEWON_552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Beck Nissan responded

We appreciate your feedback. It's important to us that our customers know that we will be honest and fair. Thanks for your business. We'll see you next time!

May 06, 2025

Best place to take your Nissan for service. Fast, honest, reliable and friendly. I definitely recommend this place More

by EDIEGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Beck Nissan responded

Thank you for your feedback and your 5-star review. We appreciate your recommendation and we look forward to seeing you on your next service visit!

May 09, 2025 -

Beck Nissan responded

Thank you for the 5-star review and your kind words. We'll see you next time!

April 24, 2025

The receptionist was very unfriendly. No greeting or other interaction when we walked into the waiting room. The service tech who checked us in was great and the salesperson, Jennifer, I More

by CJWHITFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Beck Nissan responded

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience with our front desk team—it’s certainly not the impression we want to leave. Your comments will be shared with our staff so we can ensure every guest is greeted with the warmth and attention they deserve. We're glad to hear that the service technician and Jennifer made a positive impact during your visit. If there's anything we can do to improve your experience or assist you in the future, please don’t hesitate to reach out. We truly value your input and hope to have the opportunity to serve you better next time.

April 08, 2025

I love everything about Beck Nissan. They are efficient, friendly and, most importantly, honest. I recommend them highly. More

by angelreign4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Beck Nissan responded

Thank you, Angel. Our team at Beck Nissan appreciates your positive feedback. We'll see you next time around!

Apr 11, 2025 -

Beck Nissan responded

Hello Angel, Thank you so much for your kind words and wonderful review! We're thrilled to hear that you've had such a positive experience with us at Beck Nissan. Efficiency, friendliness, and honesty are values we truly pride ourselves on, and it means a lot to know they made an impact on your visit. We truly appreciate your recommendation and look forward to seeing you next time!

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