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Beck Nissan - Service Center

Palatka, FL

4.6
244 Reviews
Call Service Center (386) 328-2775

244 Reviews of Beck Nissan - Service Center

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April 02, 2024

Charge me for a terminal and car still doesn’t work . Wasted my time and my money ! I don’t want to do work with Beck anymore . Because a diagnostic test should’ve been done . More

by MONICAFELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Houser
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March 26, 2024

Even on a busy day they kept the appointment scheduled and managed to be friendly. More

by JYPSY133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
Report | Print
Mar 28, 2024 -

Beck Nissan responded

Hi Janice, Our customer reviews are very important to us and our Beck Nissan team thanks your for taking time out of your day to share your experience! See you next time! Have a great afternoon!

March 25, 2024

Everyone was friendly as soon as I pulled into the service area. Also, the service was very quick. More

by AVERYHUN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Houser
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Mar 28, 2024 -

Beck Nissan responded

Hi Avery, Thanks for sharing with us and others. We aren't here to provide "satisfactory" service, our goal is always to provide exceptional customer service! Thank you for allowing us to the opportunity to do so and for making Beck Nissan your dealer of choice. Looking forward to seeing you on your next visit!

March 24, 2024

My service was done quickly and the two people I encountered in the service department were friendly and helpful. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pinner, Trevor Houser
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Mar 28, 2024 -

Beck Nissan responded

Hello J, Thanks for the 5-star review! Customer service is right at the top of our list of priorities. We appreciate you sharing your experience. See you next time around. Have a great afternoon!

March 23, 2024

Scheduled an appointment to have service work performed on my 2023 Titan. The work scheduled was for an oil change, tire rotation, and multi-point check. More

by KATHYGOLFN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Patty , Trevor Houser
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Mar 28, 2024 -

Beck Nissan responded

Thank you Kathy! See you next time!

March 19, 2024

The service was quick and very satisfying. In my experience the customer service reps. were very professional and there was a pleasant atmosphere! More

by ERICWRIGHT239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Houser
Report | Print
Apr 08, 2024 -

Beck Nissan responded

Hi Eric! We're very happy to hear that your service visit went well. It's always our goal to provide an exceptional customer experience. Thank you for trusting us with your business, we appreciate it. We look forward to seeing you next time!

March 15, 2024

The maintenance team went above and beyond to find my missing remote start fob. They refused the tip. It took 2 trips but they found it. Also love free car wash. Detailing very affordable. More

by gaylefla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Houser
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March 10, 2024

Trevor is always right on top everything and willing to get things done for you in a timely manner as well as all the mechanics in the back. They have never gave me a reason to complain about the service. More

by alucas0443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Houser
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March 09, 2024

Pleasent staff, they got my Murano done quickly. I didn't have any wait time, even though I was there early! More

by STARWOLFX
Recommend Dealer
Yes
Employees Worked With
I didn't catch the name of the service center man who took car. Or the checkout girl.
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March 07, 2024

So far everything they have done to my x-Tera has been great. All of the personal have been very personable. More

by FEPV2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gatewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Houser
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