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Bedford Chrysler Dodge Jeep Ram

Bedford Hills, NY

4.8
645 Reviews
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531 N Bedford Rd

Bedford Hills, NY

10507

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Showing 645 reviews

March 24, 2023

Made an appointment, left my car and was never contacted about the status. Went to the dealership and was told that I needed additional repairs like brakes when there was only 2,000 miles on the brakes. Had More

by GHall39326
Recommend Dealer
No
Employees Worked With
Dante Odoardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Hello, At our service center, we suggest brake replacement based on brake measurements and the condition of rotors, not based on miles driven. You were given an estimated wait time of up to two days for your service. We do offer loaner vehicles to our customers whose cars are not drivable, but since your car was brought in for a heat concern, our team informed you that the car was indeed still drivable, and therefore not eligible for a loaner. While we offered you the opportunity to bring your vehicle home while you wait for parts to come in, you chose to leave your car here at our dealership. It's our mission to make all of our clients' service appointments as quick and easy as possible by providing clear information so that you can manage your expectations and plan accordingly for your service. If you have any further questions, please reach out to us directly so that we can help. Sincerely, Warren Pandiscia, Assistant Service Manager, warren@bedfordjeep.com

May 02, 2025 -

GHall39326 responded

Contacted Mopar Warranty and they told me to never use them. Find another dealership. So what does that say about Bedford Jeep?

March 23, 2023

Top class service! Everything from start to finish was flawless. I will highly refer anyone looking for a car to go to Bedford Jeep! More

by Joegaudio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Valloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Martin
Mar 23, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your great review with us! We're so happy to hear that you had such a positive experience working with our team, and we look forward to working with you again next time!

March 21, 2023

Lisa was great. Third vehicle that I got from Bedford Jeep. All three sales went so smooth and and easy. More

by caviris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Valloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

Excellent service at Bedford Chrysler Dodge Jeep Ram. Sean was very helpful and gave me excellent service. I definitely would recommend this dealership for service on your vehicles. More

by wisdom.wicks-0l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

We're so happy to hear that Sean was able to make your experience here go smoothly! Thank you for taking the time to share your kind review with us, and for choosing Bedford CDJR!

March 07, 2023

Was dealing with Sean he gave excellent service definitely recommend this place best place I found More

by nathanh2468
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

We're so glad to hear you enjoyed working with Sean! Thank you for taking the time to share your review with us!

March 05, 2023

Excellent service…all staff is knowledgeable, professional, and courteous! Thank you! I strongly recommend this dealership! More

by pault00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

We're so happy to hear that our team was able to help you out! Thank you for taking the time to share your kind review with us!

February 26, 2023

Outstanding customer service and fast service! Waiting areas very confortable and clean. Easy and convenient appointments. More

by Lcuevas19
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

We're so happy to hear you had a positive experience working with our team! Thank you for your great feedback, and for sharing your kind review!

February 24, 2023

Service at Bedford is second to none. From the second I walked in I was greeted with a smile and within 5 minutes my car was registered and pulled into the garage. Everything was done qui More

by atinelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Valloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

We're so happy to hear you had a great experience at our service center! It's a pleasure to help our clients, and we appreciate you going out of your way to choose Bedford Jeep!

February 22, 2023

One of the best in the business. Lisa was very helpful and the entire purchase of our new 2023 Wrangler was great. More

by DL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

We're thrilled to hear you enjoyed working with Greta! Thank you for taking the time to share your review with us, and we look forward to working with you again next time!

February 17, 2023

Lisa was excellent to work with. She was extremely professional and knowledgeable. The whole team was great. I’d recommend Bedford Jeep to everyone! More

by Deborah.lividini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

It's great to hear you had such a positive experience working with Lisa! Thank you for your great feedback, and for choosing Bedford Chrysler Dodge Jeep Ram!

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