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Bedford Chrysler Dodge Jeep Ram

Bedford Hills, NY

4.8
647 Reviews
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531 N Bedford Rd

Bedford Hills, NY

10507

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Showing 647 reviews

February 01, 2022

Making the appt was easy. I dropped off my car last night and picked it up today after work. More

by JeepUser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Caulfield
Feb 01, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for letting us know about your smooth experience with our service team! We hope you will reach out if we can ever be of further assistance as we would love to work with you again!

January 31, 2022

They have expert teams and address all you issues whether it be sales or service. More

by wbrue511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Valloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Martin
Feb 01, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We cannot thank you enough for sharing this great feedback! We're glad you can rely on us to offer a fantastic experience. Thank you for your recommendation and please let us know if we can help out again!

January 26, 2022

I had great service and I experience at Bedford Chrysler dodge. They were thorough and courteous. More

by richiewolf123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We're delighted to learn that you had a good experience with our team here at Bedford Chrysler Dodge Jeep Ram! Thank you for the terrific feedback and please let us know if we can ever be of further assistance!

January 25, 2022

Excellent service, fast an courteous,I would recommend Excellent service, fast an courteous, I would recommend to my friends and have. I have purchased several cars from this dealership More

by Rdesousa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for taking a moment to recommend our service department! We appreciate your great comments for our team and are so happy that you will recommend us to your friends. Please do not hesitate to reach out if we can help out again in the future!

January 24, 2022

Very friendly, fast and efficient. Highly recommend to anyone in the market for a Jeep. More

by davidplacona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We're so happy to have earned a 5-star rating from you. Thank you for your great feedback. Congratulations and enjoy your new Jeep!

January 22, 2022

Lisa was fantastic! Very easy to work with and helped me get the exact truck I wanted. The delivery and paperwork process was smooth and I’m happy with my new truck. Thank you, thank you! More

by Seth.Hirschel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Valloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We truly appreciate your feedback for Lisa! Thank you for taking the opportunity to let us know how your experience went. Congratulations on your amazing new truck. We look forward to working with you again so please reach out if you are in need of assistance!

January 22, 2022

Restored my faith in humanity... Responsive, Attentive and most importantly HONEST. Lisa and Frank were amazing! It couldn't have gone any smoother... Bedford Jeep seems like an oasis, and should be a mo More

by pauliesv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We cannot thank you enough for taking a moment to let us know how your experience went! Thank you for sharing such great feedback for Lisa, Frank, and our team. Enjoy your new ride and please reach out if we can be of assistance in the future!

January 21, 2022

I have never experienced such poor service. I have a brand new truck that I’m experiencing problems with. No one was really helpful, just told me to call customer service and wait on the phone for 45 m More

by Bcelaj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Jan 21, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We are sorry for any miscommunication and want to confirm we put a special order request in for the filter, which is unfortunately on a national back order. We have called surrounding dealerships to confirm they are also out of the filter. We apologize if Stellantis was unclear with timelines but we will be in touch soon as soon as the part is in. We hope you will provide us with the opportunity to make this right. Sincerely, Dante Odoardi, Service Manager, dante@bedfordjeep.com

Jan 21, 2022 -

Bcelaj21 responded

Interesting, i just called 2 other service departments in westchester. I made them confirm they had the correct parts to change my oil, I even gave them the last 8 digits of my vin to confirm. Both service departments found it hysterical when they found out why I made them confirm they had the correct parts. I would highly recommend that you guys get a new manager to run the show over there. Maybe things will be run more efficiently and we won’t have to worry about a national back order. Definitely much room for improvement.

January 15, 2022

Everyone and everything about my experience was first class. From start to delivery I was treated like a VIP. More

by Louis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Odoardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Cianflone
Jan 17, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

This is amazing feedback to receive, thank you for taking the opportunity to let us know how your experience went! We appreciate your kind words and hope you enjoy your new Jeep. Please reach out if we can be of further assistance. Congratulations!

January 13, 2022

Great deal and happy with the amenities the lease has to offer. Jeff is very knowledgeable and helps provide comfort with my new lease More

by ginaporco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Massicott
Jan 14, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We are truly grateful that you took the time out to leave us this note - thank you for your support! We look forward to serving you again so please reach out if you are ever in need of assistance!

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